Patricia Carrillo
Yucaipa
Summary
Proactive and meticulous Service Manager with over 8 years of experience in grocery industry. Hardworking and eager to advance to new positions within the company. Proficiencies in sales, inventory control, staff training and development. Customer-oriented team player with expertise generating optimal satisfaction levels while building profits and client generation.
Overview
9
9
years of professional experience
Work History
Service Manager
Stater Brothers Markets
07.2015 - Current
- Resolved customer complaints in professional and timely manner.
- Hired, trained and supervised team of service staff members to meet business goals.
- Monitored inventory levels and placed orders to replenish stock.
- Managed senior-level personnel working in marketing and sales capacities.
- Defined clear targets and objectives and communicated to other team members.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Assisted in organizing and overseeing assignments to drive operational excellence.
Education
No Degree - Retail Management
San Bernardino Valley College
San Bernardino, CA06.2024
Skills
- Order Supplies
- Manage Budgets
- Staff Management
- Employee Supervision
- Train Employees
- Sales Activities
- Customer Service
- Sales Strategies
- Managing Operations and Efficiency
- Verbal and Written Communication
Timeline
Service Manager
Stater Brothers Markets
07.2015 - Current
No Degree - Retail Management
San Bernardino Valley College
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