Patricia Carson
Spanaway,WA
Summary
Hardworking professional accustomed to working with residents to address needs, maintain properties, and occupancy success. Property Manager with proven skills in operational and team leadership. Bringing 15 years of related experience.
Property Manager focused on satisfying tenants and maintaining high occupancy rates. Reports any major issues to property owners and or Supervisors and takes initiative in finding workable solutions. Autonomous when minor issues on-site arise.
Positive and diligent, professional effective at promoting resident satisfaction by addressing concerns, spearheading repairs, and implementing updates to enhance properties. Offering years of [Industry] experience paired with a goal-oriented and performance-minded approach.
Overview
18
18
years of professional experience
Work History
Property Manager
Pierce County Housing Authority
03.2009 - Current
- Inspected properties regularly to identify deficiencies and schedule repairs
- Collected monthly assessments, rental fees, deposits and payments
- Handled resident complaints and expedited maintenance requests
- Met with prospective tenants to show property and assess applications or sign leases
- Coordinated with maintenance and contractors to promote timely turnovers after move-outs
- Completed lease applications and verifications, notifying prospects of results
- Issued non-payment notices to delinquent tenants in accordance with lease, county and state regulations
- Monitored payments due from clients and promptly contacted clients with past due payments
- Engaged customers and provided high level of service by carefully explaining details about documents
- Oversaw management of 4 properties while providing general service to tenants.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
- Self-motivated, with a strong sense of personal responsibility.
Office Manager
Dave Warner Insurance
01.2007 - 02.2008
- Researched insurance plans to find the best options for clients' needs
- Conducted meetings or phone calls with potential clients to present insurance policies and answer questions
- Used judgment and initiative in handling confidential matters and requests
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone or email.
Education
Graduate Certificate -
Business Computer Technical Institute
Tacoma06-1995
Skills
- Knowledge of leasing and market conditions
- Resident relations
- Property inspections
- Maintenance coordination
- Fair housing compliance
- Multi-family property management
- Tenant and eviction laws
- Strong work ethic
- Teamwork and collaboration
- Customer relations
- Compliance monitoring
Timeline
Property Manager
Pierce County Housing Authority
03.2009 - Current
Office Manager
Dave Warner Insurance
01.2007 - 02.2008
Graduate Certificate -
Business Computer Technical Institute
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