Patricia Casstevens
Spanish Fort,AL
Summary
Compassionate Family Advocate with background in providing resources and support to families navigating complex services. Demonstrated strengths include strong interpersonal skills, ability to foster positive relationships, and crisis management abilities. Previous roles involved advocating for client needs, coordinating with multidisciplinary teams, and contributing positively to community welfare.
Overview
3
3
years of professional experience
Work History
Family Advocate
Canopy Children's Solutions
Gulfport, MS
09.2022 - Current
- Assisted families with completing paperwork required by various government programs or services.
- Managed parent support groups addressing topics such as positive discipline and parenting styles.
- Partnered with families and provided resources to build growth that promoted better self-reliance.
- Collaborated with community partners such as schools, hospitals, social service organizations. to provide comprehensive services to families in need.
- Worked with care team to assess client needs and discuss collaborative treatment efforts.
- Maintained confidentiality through stringent handling of charts and data.
- Worked with community resources to engage youth in pro-social activities and help families access services.
- Attended trainings and workshops on topics related to family advocacy work.
- Educated clients about available community resources and assisted them with accessing those resources when needed.
- Collaborated with state agencies and benefits coordinators to develop individualized plans for each case.
- Built trust and rapport with victims of violent crimes by remaining calm and compassionate in variety of situations.
- Conducted home visits and kept in contact with families by phone in accordance with agency policies.
- Provided case management services to families in need of assistance.
- Participated in interdisciplinary team meetings to discuss cases and coordinate treatment plans for clients.
- Cultivated strong relationships with clients by providing ongoing support through regular check-ins or phone calls.
- Assisted families with obtaining resources such as medical care, housing, food, and employment opportunities.
- Identified appropriate community resources and provided referrals for services.
- Interviewed clients individually and in groups to assess situations, capabilities and problems.
- Developed individualized service plans in collaboration with families and relevant professionals.
- Counseled parents on proper child-rearing choices.
- Facilitated support groups for parents and caregivers on issues related to parenting skills, anger management, depression.
- Coordinated referrals for mental health services and other specialized services.
Education
Associate of Applied Science - Human Services
Mississippi Gulf Coast Community College
Perkinston, MS05-2016
Skills
- Client education
- Parenting education
- Relationships and rapport
- Case management
- Effective communication
- Family needs assessments
References
References available upon request.
Timeline
Family Advocate
Canopy Children's Solutions
09.2022 - Current
Associate of Applied Science - Human Services
Mississippi Gulf Coast Community College
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