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 Dynamic leader and skilled optometrist with a proven track record at Boiteko Opticians, enhancing team performance and patient satisfaction. Excelled in innovative teaching at the University of Zimbabwe, blending excellent communication with optometric clinical competence. Achieved significant improvements in patient care and practice growth, leveraging leadership and Microsoft Office proficiency to drive success. Adept at research using tools such as STATA to predict the epidemiology of intersectional diseases in eye care. 

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Experienced in optical sales as well as all front office positions from insurance verification and billing and well as check-in and check-out responsibilities.

Forward-thinking Manager with comprehensive experience implementing new processes and managing and planning innovations. Bringing outstanding problem-solving and abilities paired with in-depth knowledge of policies and procedures. Polished in evaluating employee performance and overseeing key projects.

Dedicated administrative professional well-versed in communication and team building. Knowledgeable in medical terminology and scheduling. Ready to bring 20 years of relevant work experience to your team. Organized Employee with 37 years of experience in healthcare. Adept at patient advocacy and education with commitment to efficiency. Skilled at coordinating busy offices and maintaining professionalism in stressful situations. Dependable lead technician and service level patient advocate serving diverse needs of patients through active communication and responsive engagement with healthcare services and policymakers. Skilled at analyzing case files and databases to speed up inquiry response times and guide information through appropriate personnel channels. Maintains highest standards of ethics, professionalism and regulatory compliance to ease common stressors and de-escalate potential conflicts. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Patricia Castillo,RN

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Optometry Manager

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Bachelor of Science - Nursing

Associate of Science - Nursing

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Optometry Manager

Associate of Science - Nursing

Bachelor of Science - Nursing

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