Summary
Overview
Work History
Education
Skills
Timeline
Generic

Patricia Chapman

Jefferson City,MO

Summary

Compassionate caregiver with extensive experience at Visiting Angels Home Care, adept at enhancing client well-being through effective communication and personalized care. Proven ability to manage time efficiently while providing exceptional support for elderly clients, including medication reminders and dementia care, ensuring a safe and nurturing environment.

Overview

25
25
years of professional experience

Work History

Caregiver

Visiting Angels Home Care
07.2024 - Current
  • Assisted clients with daily living activities and personal care needs.
  • Ensured a safe environment by following health and safety protocols.
  • Communicated effectively with clients to understand their preferences and requirements.
  • Maintained accurate records of client care and progress notes.
  • Adapted quickly to changing client needs and care plans.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.

Head Cashier

Mers Goodwill
05.2021 - 07.2024
  • Processed customer transactions accurately using point-of-sale systems.
  • Maintained cash drawer integrity through regular audits and reconciliations.
  • Assisted customers with inquiries, providing exceptional service and support.
  • Collaborated with team members to ensure smooth daily operations and workflow.
  • Trained new cashiers on register procedures and customer service protocols.
  • Ensured compliance with company policies regarding cash handling and security procedures.
  • Educated employees on register use, merchandising, and customer service.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.

Cashier Team Lead

Gerbes
02.2020 - 04.2021
  • Supervised cashier staff, ensuring efficient operations and exceptional customer service.
  • Trained new team members on cash handling procedures and store policies.
  • Implemented streamlined checkout processes to enhance customer satisfaction.
  • Resolved customer inquiries and complaints, maintaining high service standards.


Shoe Department Lead

Target
02.2019 - 11.2020
  • Supervised daily operations of shoe department, ensuring optimal stock levels and product placement.
  • Trained and mentored new staff on customer service standards and sales techniques.
  • Analyzed inventory data to identify trends and implement effective merchandising strategies.
  • Coordinated promotional displays to enhance product visibility and drive sales growth.
  • Implemented loss prevention techniques, reducing instances of theft within the department significantly.
  • Increased customer satisfaction by providing exceptional service and guidance in shoe selection.
  • Operated cash register to process payments and provided receipts to establish proof of transaction.

Service Officer and Travel Officer

Disabled American Veterans-department Of Missouri
08.2000 - 09.2010
  • Led veteran support initiatives, enhancing service delivery.
  • Mentored junior officers, fostering professional growth and development.
  • Streamlined case management processes for efficiency gains.
  • Developed strategic plans to improve veteran outreach programs.
  • Coordinated with local agencies to expand services for veterans.
  • Spearheaded training sessions on veteran benefits and resources.
  • Improved overall workflow efficiency by implementing standardized procedures across the department.

Education

Jefferson City High School
Jefferson City, MO

Associate of Arts -

Linn State
Linn, MO

Skills

  • Respectful and compassionate
  • Time management
  • Elderly care
  • Problem-solving
  • Patient care
  • Multitasking and organization
  • Strong ethics
  • Flexible schedule
  • First aid and safety
  • Dementia care
  • Compassionate communication
  • Medication and appointment reminders
  • Alzheimer's care

Timeline

Caregiver

Visiting Angels Home Care
07.2024 - Current

Head Cashier

Mers Goodwill
05.2021 - 07.2024

Cashier Team Lead

Gerbes
02.2020 - 04.2021

Shoe Department Lead

Target
02.2019 - 11.2020

Service Officer and Travel Officer

Disabled American Veterans-department Of Missouri
08.2000 - 09.2010

Jefferson City High School

Associate of Arts -

Linn State

Similar Profiles

CREATE PROFILE
Patricia Chapman