Patricia Charles
Los Angeles,CA
Summary
Customer service and sales experience. Front desk reception experience. Knowledge with bookkeeping, Microsoft Applications, and QuickBooks. Enjoy forming positive customer relations. Fast learner and not afraid to ask for help. Able to work well independently and as a team. Strong social skills. Always willing to help coworkers. Agreeable, proficient employee.
Overview
9
9
years of professional experience
Work History
Bookkeeper
Dr. Patrick A Charles MD PC
Detroit, MI
09.2018 - 07.2022
- Reviewed purchase documents and company receipts for reconciliation with statements.
- Prepared monthly and quarterly reports for owner.
- Performed bi-weekly payroll and coordinated record keeping.
- Weekly use of QuickBooks
Front Desk Receptionist
Anytime Fitness
Windsor, ON
09.2015 - 01.2020
- Trained to thoroughly complete open and close routine.
- Responsible for giving customers tours of facility, going over safety protocols, and membership sign ups. Increased amount of monthly sign ups by word of mouth and online advertising.
- Managed up to 20 calls per day.
- Responsible for cleaning facility and making sure equipment is safely put away throughout shift.
- Made sure to keep up with stock inventory, machine maintenance, and product sales.
- Making sure members feel heard and welcomed from beginning to end.
Dog Daycare Attendant
Smoochie Poochies
Windsor, ON
03.2021 - 05.2022
- Developed long-term relationships with clients and bonded with animals through regular contact.
- Handled up to 50 dogs per day.
- Maintained clean and orderly play yards, kennels and cages. Front desk area cleaned before opening and after closing.
- Prepared food to meet needs of animals under care with appropriate meals.
- Adhered to pet care plans, medication requirements and dietary restrictions as part of quality care.
- Took care of overnight boarding and morning routines.
Education
Bachelor of Science - Computer Science
University of Windsor
Windsor, ON04.2022
Skills
- Customer service experience
- Sales experience
- Time management
- Attention to detail
- Independent and self-motivated, as well as work well with others
- Customer relations
- Critical thinking
- Own vehicle and clean driving record
- QuickBooks, Microsoft applications
Timeline
Dog Daycare Attendant
Smoochie Poochies
03.2021 - 05.2022
Bookkeeper
Dr. Patrick A Charles MD PC
09.2018 - 07.2022
Front Desk Receptionist
Anytime Fitness
09.2015 - 01.2020
Bachelor of Science - Computer Science
University of Windsor
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