Patricia Chen

• Key in implementing SAFe within the Digital Innovation channel
• Met with clients to understand needs and develop proactive solutions.
• Facilitated program increment (PI) planning, PI planning readiness, Scrum of Scrums, system demos, system demo readiness, and other relevant ART-level syncs; assisted with PO sync meetings
• Acted as a servant leader to the teams on the ART, modeling agile mindset, demonstrating ceremonies and practices where necessary, and supporting the health of the teams
• Facilitated ART events and processes and assist the team in delivering value
• Worked with Product Owners, Tech Leads, and other stakeholders to ensure strategy and execution alignment
• Aggregate Team PI Objectives into Program PI Objectives and publish them for visibility and transparency
• Oversaw the product roadmap, planning, delivery, and release management to make sure that the technology standards and the business needs were met
• Provide guidance in Agile, Scrum, and SAFe and leads Agile delivery teams consisting of a mix of organization and possibly contractor/vendor staff
• Responsible for developing, maintaining, and growing client relationships and leading project teams from project planning through execution, while specifically managing the day-to-day design and implementation of mobile/digital solutions
• Worked with cross-functional teams to identify and enact continuous improvements to the project delivery process.

Humana, Louisville KY / SAFe Scrum Master

PEHP Salt Lake City, UT/ Agile Coach/Scrum Master

• Guided and coached Scrum team and organized Agile and Scrum practices and values while also meeting delivery commitment.
• Supported team using servant leadership style and leading by example.
• Removed obstacles by finding right personnel to advance tasks and projects.
• Assessed Scrum maturity of team and organized and coached team to higher levels of development.
• Assisted with internal and external communication resulting in improved transparency.
• Applied agile methodology to shorten cycle time and achieve target margins.
• Assessed each scrum team member's responsibilities and delegated tasks to balance each employee's workload.
• Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews and sprint retrospectives.
• Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews and sprint retrospectives.
• Manage each project’s scope and timeline
• Coordinate sprints, retrospective meetings, and daily stand-ups
• Coach team members in Agile frameworks
• Facilitate internal communication and effective collaboration
• Be the point of contact for external communication, e.g., customers and stakeholders
• Work with product owners to handle backlogs and new requests
• Resolve conflicts and remove obstacles that occur
• Help teams implement changes effectively
• Ensure deliverables are up to quality standards at the end of each sprint
• Guide development teams to a higher level of Scrum maturity.

• With a new Agile Team, responsible to guide/coach and facilitate scrum process to team Facilitate the sprint planning, daily standups review and sprint retrospective meetings Work hand in hand with development lead and testing to ensure team is focused on delivering business value Work with team to define team capacity and velocity Monitor burn-down chart and communicate sprint progress to stakeholders and SMEs Work with product owners to handle backlogs and new requests

• Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews and sprint retrospectives.
• Led sprint reviews, daily scrums and planning meetings to realize full team engagement.
• Met with the Business Stakeholders to gather the requirements for features/user stories
• Create process flow diagrams for the developers Wrote majority of the user stories and acceptance criteria using the invest methodology, while meeting with the stakeholders in the product backlog, the development team would write some with permission
• Responsible for managing product backlog, guide and facilitate scrum process to team With the help of team, in each scrum call I was making sure if there are any roadblocks from requirement side or any open items from business perspective then I would try to solve as soon as possible
• Work hand in hand with Architect, development lead and testing to ensure team is focused on delivering business value
• Worked with DevOps on CI/CD in Azure DevOps
• Managed product backlog and supported Scrum framework for monthly sprint releases.

• Joined XiriuS as a Consultant/Partner with a focus to make the company as a tool
• Developed and analyzed tasks range from Business Analysis to entity-data- and system designs
• Employed solid expertise in Magic XPA platform, as well as a wide range of databases including MSSQL

Long Motor, Lenexa KS / Sr Developer / Scrum Master

AMA, Houston TX / Sr Developer / Project Manager

• Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews and sprint retrospectives.
• Led sprint reviews, daily scrums and planning meetings to realize full team engagement.
• Managed product backlog and supported Scrum framework for monthly sprint releases.
• Guided the product owner on user stories and how to write in JIRA for Business needs
• Responsible for managing/grooming the product backlog Facilitated all Scrum Events, cleared the impediments for the developers
• Performed UAT Testing as well as bug reporting and tracking in JIRA
• Led all backend coding activities for the company website
• Ensured on time and under budget delivery and completion of multiple projects for their ERP system.
• Identified plans and resources required to meet project goals and objectives.
• Managed projects from procurement to commission.
• Guided the product owner on user stories and how to write in JIRA for Business needs.
• Performed UAT Testing as well as bug reporting and tracking in JIRA.
• Led all backend coding activities for the company website.
• Ensured on time and under budget delivery and completion of multiple projects for their ERP system.