Summary
Overview
Work History
Education
Skills
Experience
Education and Training
Timeline
Patricia Clark

Patricia Clark

Sanford,NC

Summary

Honest Cashier skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation.

Overview

10
10
years of professional experience

Work History

Cashier / Sandwhich Maker

Firehouse Subs
04.2022 - 03.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.

Cook, Cashier

Pizza Hut
03.2017 - 10.2017
  • Replenished food items from inventory and rotated ingredients.
  • Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
  • Grilled and deep fried various foods from meats to potatoes.
  • Chopped, diced and sliced vegetables and fruit ahead of busy periods, including dinner rush.
  • Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
  • Maintained consistent quality and high accuracy when preparing identical dishes every day.
  • Precooked certain items during slow periods to reduce wait times during lunch and dinner rush.
  • Precooked garnishes for later use to top off fresh dishes.
  • Set up and performed initial prep work for food items such as soups, sauces and salads.
  • Operated cash register, collected payments and provided accurate change.
  • Helped customers find specific products, answered questions and offered product advice.
  • Processed all sales transactions promptly to prevent long customer wait times.
  • Received payments for products and issued receipts.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Increased sales by suggesting specific complementary items to customers.
  • Maintained high productivity by processing cash, credit, debit and voucher program payments for customers.
  • Processed [Number] transactions per day with exceptional accuracy.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Promoted specific item options to drive sales and achieve add-on purchases.
  • Worked closely with front-end staff to assist customers.

Cashier

McDonald's
02.2014 - 01.2015
  • Operated cash register, collected payments and provided accurate change.
  • Helped customers find specific products, answered questions and offered product advice.
  • Processed all sales transactions promptly to prevent long customer wait times.
  • Received payments for products and issued receipts.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Increased sales by suggesting specific complementary items to customers.
  • Maintained high productivity by processing cash, credit, debit and voucher program payments for customers.
  • Resolved customer complaints and escalated worsening concerns for remediation.
  • Processed [Number] transactions per day with exceptional accuracy.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Inspected items for damage and obtained replacements for customers.
  • Promoted specific item options to drive sales and achieve add-on purchases.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Inventoried stock and placed new orders to keep supplies within optimal levels for expected demands.
  • Worked closely with front-end staff to assist customers.
  • Assisted [Job title]s with completing end-of-day counts and securing funds to prevent loss or theft.

Customer Service Cashier

Sally's Beauty Supply
06.2010 - 11.2011
  • Counted tills at beginning of shift with start money and balanced and reconciled register, reflecting financial discrepancies, refunds and account deferrals.
  • Exchanged and returned items, noting all details in company database and placed returned merchandise in bins for restocking.
  • Processed credit card, EBT and gift certificate payments in electronic computer systems.
  • Greeted customers and responded to informational requests.
  • Redeemed coupons and cross-sold products to maintain customer satisfaction levels.
  • Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
  • Counted drawers at start and end of shifts to validate daily records and uphold accounting accuracy.
  • Managed [Type] product returns professionally and quickly to maintain customer satisfaction.
  • Greeted customers promptly and responded to questions.
  • Processed efficient and accurate cash, check, debit, and credit card payments using Point-of-Sale system.
  • Resolved issues with cash registers, card scanners and printers.
  • Monitored exits for security issues.
  • Issued receipts, discussed return policies, and directed customers to pickup locations for larger merchandise.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Collected merchandise from store and searched back-end locations for customer purchases.
  • Stayed up to date on current item discounts to support promotions.
  • Complied with cash handling procedures to meet regional cashier variance policy.
  • Counted product stock to maintain inventory records.
  • Processed customer payments quickly and returned exact change and receipts.
  • Monitored sales events, added new merchandise and rang up purchases.
  • Unboxed new merchandise and added to shelves in accordance with planograms and stock rotation policies.
  • Cleaned and stocked front end areas, including register changing tapes and ribbons.
  • Answered phone calls to assist customers with questions and [Type] orders.
  • Cross-trained in [Type] and [Type] roles in order to provide skilled backup for team members.
  • Built and maintained productive relationships with employees.
  • Assisted customers to find appropriate products, answered product questions and provided product solutions.
  • Kept check-out areas clean, organized, and well-stocked to maintain attractive store.
  • Helped customers find store locations and complete purchases.
  • Distributed new merchandise efficiently to different departments.
  • Applied conversational [Language] abilities to connect with [Type] individuals and better serve individual needs.
  • Received product orders, unloaded merchandise and arranged store stock into appealing displays.
  • Welcomed customers, offering assistance to help find store items.
  • Maintained work area in clean and neat manner.
  • Counted and balanced cashier drawers.
  • Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
  • Answered questions about and demonstrated features of diverse merchandise to facilitate customer sales.
  • Kept store operations efficient and tasks current by carrying out daily store opening, closing and shift change actions in full.
  • Arranged updated promotional displays every [Timeframe].
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Processed returned items in accordance with store policy.
  • Helped customer locate and select appropriate merchandise throughout store.
  • Resolved customer complaints and escalated worsening concerns for remediation.
  • Scanned items quickly to keep lines moving and reduce overall wait time.
  • Monitored [Type] product availability in store, on shelves and in orders to accurately answer customer questions.
  • Accurately handled over $[Amount] of payments daily in cash and credit cards payments for [Type] products.

Photo Lab Technician

CVS Pharmacy
06.2009 - 01.2010
  • Enlarged, refocused and retouched photographs to clarify specific image areas to meet customer needs and preferences.
  • Operated and maintained photograph processing equipment and processed digital film into photographic hard copies.
  • Executed business metrics including image, coverage and studio throughput by performing quality assurance and contact resolution.
  • Corrected images before production, used [Software] to make photo edits and managed correct color processing and development of photographic negatives.
  • Piloted [Number] new processes and initiatives that increased customer satisfaction, improved efficiency and elevated profits.
  • Greeted and assisted customers, suggested and promoted products and services and processed and packaged photo orders.
  • Cataloged, named, cropped and managed color for high volume of image assets under tight deadlines.
  • Printed and packaged requests, contacted customers regarding order availability and personally completed transactions with customers.
  • Kept meticulous reports and documentation detailing daily processing activities, updated logs and submitted timely reports for supervisor review.
  • Resolved customer problems with speed and professionalism to maintain high satisfaction ratings.
  • Assisted customers with design projects for completion in photo lab.
  • Supported special projects upon request from department manager.
  • Completed daily checklists to maximize productivity of photo department operations.
  • Tagged merchandise, updated signs and built displays for new and promotional products.
  • Received and processed face-to-face and online orders for photo prints and specialty items.

Customer Service Specialist/Floor Associate

Kmart, Sears Holding
10.2006 - 10.2008
  • Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Reviewed account and service histories to identify trends and issues.
  • Shared detailed information regarding options to help customers make decisions.
  • Educated customers on special pricing opportunities and company offerings.
  • Relayed productive customer feedback to marketing teams.
  • Assisted customers in making payments on accounts and setting up payment plans.
  • Upheld strict quality control policies and procedures during customer interactions.
  • Supported company and clients, including addressing inquiries, resolving issues and managing customer relations.
  • Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
  • Reduced process gaps while training new hires on products, software, operational best practices and store protocols.
  • Consulted with customers regarding needs and addressed concerns.
  • Secured client retention by driving service and product benefits, features and recommendations around clients' needs.
  • Met and exceeded productivity targets by handling every interaction with top-notch customer service.
  • Supported operational improvements and resolution of problems to deliver top-notch customer service.
  • Documented conversations with customers to track requests, problems and solutions.
  • Handled large amounts of cash and balanced cash drawer daily within prescribed balancing guidelines.
  • Organized and prioritized tasks and activities and worked within strict timeframes and deadlines.

Head Waitress

Helper Emporium
12.2002 - 03.2005
  • Dealt with customer issues for servers, consistently upholding professionalism and calmness to maintain customer satisfaction.
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
  • Completed opening and closing checklists to facilitate smooth restaurant operations.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Updated customers on menu changes and new food and beverage offerings to maintain quality service relationships.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Met or exceeded sales targets on consistent basis with proactive promotional strategies and dessert mentions.
  • Prepared salads, appetizers and garnishes to assist kitchen staff.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Minimized customer wait times by taking and filling large volume of orders each day.
  • Calculated charges, issued table checks and collected payments from customers.
  • Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
  • Served high volume of tables at once and simultaneously supervised serving staff.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Washed buffet, restaurant and banquet items, including silverware, dishes, cooking utensils, equipment and displays.
  • Served plated dinners, oversaw buffet-style dinners and passed hors d'oeuvres for parties.
  • Plated food and assessed plate presentation to maintain highest standard of food quality.
  • Provided exceptional service to high volume of daily customers.
  • Collaborated with host, bus person and cook to serve up food and beverage options.
  • Cleaned dishes with detergent, rinsing and sanitizing chemicals.

Education

High School Diploma -

H.M King, Kingsville, TX
05.1991

Skills

  • POS systems
  • Product recommendations
  • Scanner operations
  • Cash management
  • Cash drawer balancing
  • Cash register operation
  • Payment processing
  • Issue resolution
  • Cleaning and organization
  • Focused and disciplined
  • Credit and cash transactions
  • Merchandise restocking
  • Customer assistance
  • High volume production capability

Experience

["Waiters and Waitresses"],[],["Photographic Process Workers and Processing Machine Operators"],["Cashiers"],["Cashiers"],[]

Education and Training

other

Timeline

Cashier / Sandwhich Maker - Firehouse Subs
04.2022 - 03.2023
Cook, Cashier - Pizza Hut
03.2017 - 10.2017
Cashier - McDonald's
02.2014 - 01.2015
Customer Service Cashier - Sally's Beauty Supply
06.2010 - 11.2011
Photo Lab Technician - CVS Pharmacy
06.2009 - 01.2010
Customer Service Specialist/Floor Associate - Kmart, Sears Holding
10.2006 - 10.2008
Head Waitress - Helper Emporium
12.2002 - 03.2005
H.M King - High School Diploma,

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Patricia Clark