Patricia L. Claxton
Clarksville,TN
Summary
Registered Nurse with extensive experience in patient care and regulatory compliance. Demonstrated success in clinical supervision and interdisciplinary collaboration, leading to improved care quality and conflict resolution. Expertise in OASIS documentation and strategic case management ensures optimal patient outcomes. Proven ability to implement quality improvement initiatives that enhance patient satisfaction and reduce readmission rates.
Overview
4
4
years of professional experience
Work History
RN
PCM-Lifeline Home Health Care
Springfield, TN
03.2024 - 04.2025
- Ensured proper documentation of medical records in accordance with HIPAA guidelines.
- Managed patient care plans to ensure quality of care and compliance with regulations.
- Coordinated communication between physicians, nurses, and other health care professionals to provide comprehensive patient care.
- Implemented evidence-based practices that promote safe, effective, efficient, equitable and patient-centered care.
- Evaluated staffing patterns against current census data to ensure adequate coverage at all times.
- Assessed patients' needs, developed individualized plans of care, and monitored progress towards goals.
- Provided guidance and support to staff members on various aspects of patient care management.
- Resolved customer complaints regarding patient care services in a timely manner.
- Conducted regular meetings with clinical staff to review cases and discuss strategies for improving outcomes.
- Advocated for clients, serving as a liaison between individuals, families, and healthcare professionals.
- Maintained comprehensive records of client assessments, care plans, and progress notes in compliance with regulatory standards.
- Participated in continuing education and professional development activities to stay current with best practices in care management.
RN PCM/Branch Director
Adoration Home Health
Pleasant View, TN
07.2023 - 03.2024
- Developed and implemented strategies to drive branch growth and profitability.
- Prepared monthly progress reports outlining successes, challenges, and future plans.
- Managed daily operations including staffing levels, budgeting, scheduling and resource allocation.
- Supervised staff in the delivery of patient care services.
- Assisted with recruitment, selection, orientation and training activities for new employees.
- Reviewed financial reports to monitor budget adherence and expenditure levels.
- Resolved customer complaints promptly by investigating issues thoroughly and taking corrective action.
- Recruited qualified personnel for key positions within the branch organization.
- Conducted regular performance reviews for staff, providing feedback and guidance on areas of improvement.
- Identified cost savings opportunities throughout the branch operation.
- Collaborated with healthcare professionals to deliver high-quality patient care.
- Enforced compliance with local, state and federal healthcare regulations, including Medicare and Medicaid requirements, HIPAA and OSHA.
- Employed active listening and interpersonal talents to effectively interact with various individuals, including physicians, patients and fellow employees.
- Oversaw the delivery of quality care by ensuring adherence to best practices standards.
- Educated clients on self-care strategies, lifestyle changes, disease management techniques.
- Maintained current knowledge of community resources available for clients in need of assistance.
- Monitored client progress and adjusted treatment plans as needed.
- Provided in-home assessments to evaluate the medical and psychosocial needs of clients.
Hospice Registered Nurse Case Manager
Tennessee Quality Hospice
Clarksville, TN
10.2021 - 07.2023
- Provided patient and family education regarding disease process, symptom management, end-of-life issues, and available resources.
- Maintained accurate records of patient assessments, treatments, medications, and other relevant information within the electronic medical record system.
- Performed initial assessments of new patients to determine hospice eligibility.
- Attended weekly case conferences to review current cases and develop treatment plans for new admissions.
- Provided emotional support to families during difficult times through active listening skills.
- Responded promptly to emergent situations involving hospice patients and provided crisis intervention when needed.
- Monitored medication regimens to ensure safe administration of medications in accordance with physician orders and nursing standards of practice.
- Educated family caregivers on providing basic nursing care such as wound dressing changes or catheter maintenance.
- Facilitated referrals for additional services such as social work counseling or spiritual care when necessary.
- Conducted regular visits with assigned patients in their home setting or at long-term care facilities to assess health status changes.
- Ensured timely completion of all required documentation including admission paperwork, discharge summaries.
- Identified medical equipment and supplies needed by patient; arranged for delivery and set up as appropriate.
- Utilized effective interpersonal, writing and active listening skills to build and cultivate positive relationships with patients, caregivers, and physicians.
- Delivered respectful, compassionate care to each patient and family member.
- Observed strict safety measures, including checking medication dosages before administration to patients.
- Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns.
- Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
Education
RN ASN -
Western Kentucky University
12.2021
LPN -
Madisonville Technical College
12.2000
CNA -
Northwest Vocational College
05.1994
Skills
- Patient care
- Plan of care
- OASIS documentation
- Regulatory compliance
- Interdisciplinary collaboration
- Clinical supervision
- Case management
- Conflict resolution
- Effective communication
- Compassion and empathy
- Medication and IV administration
- Professional bedside manner
Timeline
RN
PCM-Lifeline Home Health Care
03.2024 - 04.2025
RN PCM/Branch Director
Adoration Home Health
07.2023 - 03.2024
Hospice Registered Nurse Case Manager
Tennessee Quality Hospice
10.2021 - 07.2023
RN ASN -
Western Kentucky University
LPN -
Madisonville Technical College
CNA -
Northwest Vocational College
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