Patricia Colanto
Farmington,NH
Summary
Detail-oriented professional promoting positive interaction with others. Confident Medical Records Specialist knowledgeable in ECW and medical requirements, policies and regulations...Well versed in scanning, arranging and filing medical records in master file systems and individual patient vaults. Highly organized, efficient and detail-oriented team player with systematic approach. Dedicated professional skilled in organizing, validating and transferring records. Expert in EHR and learns new programs, systems and policies quickly to maximize contributions..Seven-year background in document assessment and quality review. .Enthusiastic and committed to accuracy, with great decision-making skills. Experienced [Job Title] versed in scanning, arranging and filing medical records in master file systems and individual patient vaults. Highly organized, efficient and detail-oriented team player with systematic approach.
Overview
35
35
years of professional experience
Work History
Medical Records Specialist
Harbour Women's Health
07.2017 - 05.2023
- Processed medical records requests from outside providers according to facility, state, and federal law.
- Uploaded physician progress notes, history, and physicals into electronic medical records.
- Communicated effectively with staff, patients, and insurance companies by email and telephone.
- Kept accurate log of requests for medical information and records.
- Maintained patient records in compliance with security regulations.
- Created new medical records and retrieved existing medical records by gathering appropriate record folders and contents and assigning and recording new record numbers.
- Maintained patient confidence by keeping patient records information confidential.
- Managed electronic medical records.
- Maintained patient charts and accurately recorded new information.
- Reviewed recordkeeping procedures for patients and doctors.
- Reviewed charts and flagged incomplete or inaccurate information.
Front Desk Medical Receptionist
Harbour Women's Health
08.2013 - 07.2017
- Maintained current and accurate medical records for patients.
- Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
- Remained aware of provider schedules and scope of practice on evolving basis to organize and schedule appropriate care.
- Completed clerical duties and tasks for clinic administration.
- Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
- Completed patient referrals to other medical specialists.
- Supported office staff and operational requirements with administrative tasks.
- Notified manager of incidents and potential incidents relating to patients and staff for swift action.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
- Obtained payments from patients and scanned identification and insurance cards.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Performed various administrative tasks by filing, copying and faxing documents.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Managed office logistics by scheduling appointments, maintaining files and collecting payments.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Managed multi-line phone system and pleasantly greeted patients.
- Organized paperwork such as charts and reports for office and patient needs.
- Verified and updated demographic and other personal information for clients with respect to personal boundaries when asking for important details.
- Used computer program, ECW, and registration systems to schedule patients for routine and complex procedures.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
- Transcribed phone messages and relayed to appropriate personnel.
- Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
- Completed administrative patient intakes with case histories, insurance information and mandated forms.
- Registered and verified patient records before triage with most up-to-date information.
- Assisted with medical coding and billing tasks.
- Answered phone calls and messages for nine-provider OB/GYN medical facility, scheduling appointments, and handling patient inquiries.
- Prepared and processed patient referrals and transfer requests.
- Received and routed laboratory results to correct clinical staff members.
- Placed new supply orders, managed inventory and restocked clerical spaces.
Home Daycare Owner
Self Employed
02.1988 - 05.2013
- Maintained accurate accounting of operating reports.
- Handled daily administrative tasks efficiently to minimize time away from children.
- Implemented daily routines and activities to stimulate and engage children.
- Logged information regarding naps, feedings and any medications administered.
- Provided support and guidance to children in conflict resolution.
- Maintained group discipline through positive reinforcement, behavior modeling and collaboration with parents.
- Responded to inquiries from parents and guardians.
- Assisted in potty training and toilet hygiene.
- Instructed children in crafts and other activities to promote gross and fine motor skills.
Education
Beverly
Beverly, MASkills
- Prepare Reports
- Doctor Communication
- Medical Auditing
- New Patient Chart Preparation
- Positive Interactions
- Data Integrity
- Document Scanning
- Paperwork Processing
- Protected Health Information
- Scanning and Imaging Software
- Office Supplies and Inventory
- Medical Terminology
- Informational Releases
- Record Retention Guidelines
- Data Security Procedures
- Filing Systems Expertise
- Patient Data Collection
- Maintain Patient Confidentiality
- Data Extraction
- Client Satisfaction
- Departmental Cross-Coverage
- HIPAA Expertise
- Release of Information Paperwork
- NDCMedisoft
- Operational Requirements
- Data Management Software
- Database Management
- Report Writing
- Records Filing
- Legal Requirements
- Records Request Handling
- Charting and Clinical Documentation
- Clerical Support
- Client Relations
- Customer Service
- Computerized Maintenance Management Systems
- Reading Comprehension
- Administrative Duties
- Medical transcription
- Medical office administration
Timeline
Medical Records Specialist
Harbour Women's Health
07.2017 - 05.2023
Front Desk Medical Receptionist
Harbour Women's Health
08.2013 - 07.2017
Home Daycare Owner
Self Employed
02.1988 - 05.2013
Beverly
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