Patricia Conti
Denver,Co
Overview
23
23
years of professional experience
Work History
Office Manager
Electrical Forces
07.2008 - 12.2021
- Maintained professional demeanor by staying calm when addressing unhappy or discouraged employees.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Launched quality assurance practices for each phase of development
- Coached new hires on company processes while managing employees to achieve maximum production.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
- Maintained computer and physical filing systems.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Created, maintained and updated filing systems for paper and electronic documents.
- Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
Administrative Assistant
Michael's Wholesale
03.2002 - 06.2008
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Processed customer orders accurately and within agreed timeframes to meet service standards.
- Managed filing system, entered data and completed other clerical tasks.
- Assisted coworkers and staff members with special tasks on daily basis.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Volunteered to help with special projects of varying degrees of complexity.
Office Assistant
Resources Trust Co.
02.1999 - 10.2001
- Expedited document processing with accurate data entry and timely filing.
- Assisted in financial tasks such as invoicing and expense tracking to ensure accuracy.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Ensured timely completion of projects by coordinating resources across multiple teams effectively.
- Achieved high levels of accuracy in data entry tasks while adhering to strict deadlines.
- Interacted with customers by phone, email, or in-person to provide information.
- Maintained and updated office records, both digital and physical.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Collaborated with various departments to complete assigned tasks.
- Prepared and edited documents to produce precise, accurate and professional communication.
- Input data into spreadsheets and databases.
- Edited and proofread documents for accuracy and completeness.
Education
Diploma -
Northglenn High School
Northborough, MATimeline
Office Manager
Electrical Forces
07.2008 - 12.2021
Administrative Assistant
Michael's Wholesale
03.2002 - 06.2008
Office Assistant
Resources Trust Co.
02.1999 - 10.2001
Diploma -
Northglenn High School
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