Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Patricia Copeland

Murfreesboro,TN

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

29
29
years of professional experience

Work History

Machine Operator

Ingram Content Group LLC
La Vergne, TN
08.2022 - 04.2023
  • Prepared machine for production processes by equipping with required tools and parts.
  • Verified production orders prior to starting set-up.
  • Maintained assigned equipment and performed daily inspections to increase equipment longevity and cut costs.
  • Set up and operated production machinery according to specific standards and protocols of company.
  • Helped achieve team goals by rotating production lines and daily duties to meet demand.

Packing, Shipping, and Receiving Assembler

Amazon
Murfreesboro, TN
02.2014 - 04.2022
  • Packed items in designated boxes and cartons to fulfill customer orders.
  • Wrapped and packaged items securely to minimize damage during shipping.
  • Reviewed and followed pick sheets to prepare, pack and scan orders.
  • Minimized waste and lag times by maintaining orderly and clean work area and equipment.
  • Utilized RF scanner to scan barcodes and transfer product, quantity and location information.
  • Assembled finished product for shipment by packing, crating, loading and securing items.

Customer Service Cashier

Walmart
Murfreesboro, TN
11.2006 - 02.2014
  • Greeted customers and responded to informational requests.
  • Collected credit card and cash payments to complete transactions for customer orders.
  • Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
  • Processed credit card, EBT and gift certificate payments in electronic computer systems.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Counted tills at beginning of shift with start money and balanced and reconciled register, reflecting financial discrepancies, refunds and account deferrals.

Room Service Attendant

Diamond Jacks Casino & Hotel
Vicksburg, MS
08.1994 - 06.2006
  • Delivered pleasant guest experiences with friendly service and caring demeanor.
  • Performed cleaning duties and removed trays from hotel rooms.
  • Resolved guest concerns and issues quickly and effectively.
  • Prepared for busy periods by restocking stations and maintaining clean work areas.
  • Stocked server areas with supplies before, during and after shifts.
  • Maintained clean, neat and professional uniform to promote positive corporate image.

Education

Associate of Applied Science - Medical Insurance Billing & Coding

DayMar Institute
Murfreesboro, TN
10.2016

Skills

  • Quality Control
  • Power and Hand Tools
  • OSHA Certification
  • Preventive Maintenance
  • Automated Assembly
  • Computer Skills
  • Shipping and Labeling
  • Production Line Work
  • Acute and Rehabilitative Care
  • Mobility Assistance
  • Electronic Recordkeeping
  • Emotional and Social Support
  • Patient Positioning Understanding
  • Room Cleaning and Restocking
  • Basic Life Support
  • CPR Certification
  • Care Monitoring
  • Wound Care

Additional Information

  • 2000 - 2006 Patient Care Tech Yazoo City Reh

Timeline

Machine Operator

Ingram Content Group LLC
08.2022 - 04.2023

Packing, Shipping, and Receiving Assembler

Amazon
02.2014 - 04.2022

Customer Service Cashier

Walmart
11.2006 - 02.2014

Room Service Attendant

Diamond Jacks Casino & Hotel
08.1994 - 06.2006

Associate of Applied Science - Medical Insurance Billing & Coding

DayMar Institute

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Patricia Copeland