Patricia Cordova
Albuquerque,NM
Summary
Positive and upbeat professional makes guests feel welcome while balancing diverse business requirements. Knowledgeable about server loads, kitchen output and customer preferences. Successful in maintaining productivity and calm in fast-paced environments.
Dependable and hardworking employee with experience in fast-paced kitchens. Dynamic team player with strong attention to detail and good work ethic. Fast learner consistently meets deadlines without sacrificing quality.
Motivated professional successful with multitasking in fast-paced environments. Bringing skills to support team and customer needs with fast, high-quality dining assistance. Proficient in keeping tables clear, floors clean and supplies stocked. Good relationship-building and time-management abilities.
Overview
4
4
years of professional experience
Work History
Host
Los Cuates
09.2024 - Current
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
Host
Mariscos La Playa Restaurant New Mexico
09.2023 - Current
- Resolved conflicts between customers when necessary.
- Provided excellent customer service by anticipating customer needs.
- Managed dining room layout to maximize efficiency of staff members.
- Maintained cleanliness of lobby area, including wiping down tables and chairs.
- Contributed to team efforts by accomplishing related tasks as needed.
- Inspected dining areas for any damages or defects.
- Managed incoming calls during busy shifts.
- Assisted servers in seating guests by escorting them to their tables.
- Ensured compliance with health and safety regulations within the restaurant.
- Assisted other departments when needed such as bussing tables or delivering food orders.
- Checked identification for guests who appeared under age 21.
- Took reservations over phone and in person.
- Performed light administrative duties such as filing documents and taking messages.
- Answered customer inquiries regarding the menu, restaurant services, and special promotions.
- Greeted guests upon arrival and provided them with menus.
- Provided customers with accurate wait times and monitored waiting list.
- Answered telephone to provide dining information and take reservations.
- Accommodated guests with children and special needs to promote comfortable dining experience.
- Notified server after seating parties in section to facilitate prompt service.
Dishwasher
Mariscos La Playa Restaurant New Mexico
05.2021 - Current
- Followed health department sanitation guidelines at all times.
- Assisted cooks in preparing meals when requested by supervisor.
- Maintained inventory of cleaning supplies and ordered more when needed.
- Sanitized cooking surfaces after each use to prevent cross-contamination of food items.
- Removed garbage from the premises regularly.
- Responded quickly to any customer complaints regarding service or cleanliness.
- Swept, mopped, and scrubbed floors to maintain cleanliness.
- Organized dishware in an orderly fashion in the storage area.
- Provided assistance in other areas of restaurant operations as needed.
- Inspected all returned dishes for cleanliness before restocking them on shelves.
- Performed routine maintenance tasks such as cleaning filters in the dishwashing machine.
- Replenished soap dispensers with detergent when necessary.
- Loaded dirty dishes into the dishwasher racks and unloaded clean dishes from the washer onto carts or shelves.
- Scrubbed and sanitized dishes, pots, pans, utensils, and other kitchen equipment.
- Organized trays with cutlery prior to serving meals to customers.
- Filled out daily logs regarding temperature readings of dishwashers as required by health department regulations.
- Sanitized surfaces after each use following standard sanitation practices.
- Assisted in preparing salads and desserts when requested by chefs or supervisors.
- Ensured that workstations were kept neat and tidy throughout the shift.
- Disposed of glassware that had been broken or chipped according to safety procedures.
- Unloaded deliveries from vendors ensuring that all items were accounted for.
- Informed supervisors immediately if any machine malfunctions were observed during operation.
- Stocked service areas with clean plates, bowls, cups, and other items as needed.
- Removed garbage and trash to designated disposal areas in accordance with health regulations.
- Checked temperatures of dishwashing machines to ensure proper functioning.
- Operated industrial dishwashers to clean plates, glasses, silverware, and cooking utensils.
- Maintained adequate levels of cleaning supplies for washing dishes.
Prep Line Cook
Mariscos La Playa Restaurant New Mexico
05.2021 - Current
- Maintained a clean and sanitary work area by adhering to all safety standards.
- Measured ingredients accurately using scales or measuring cups and spoons prior to cooking meals.
- Assembled food orders according to recipes and instructions provided by chefs or supervisors.
- Organized food storage areas ensuring that all items were properly labeled and dated.
- Adhered to health department regulations regarding food storage and sanitation standards.
- Followed proper food handling methods as outlined by health department guidelines.
- Monitored product freshness and rotation of ingredients to ensure quality standards were met.
- Provided assistance to other cooks when needed during peak hours or special events.
- Stocked kitchen with necessary supplies, including food items, utensils, equipment and cleaning products.
- Cleaned dishes, pots, pans and other kitchen equipment used during the day's operations.
- Sliced meats and cheeses for sandwiches using a variety of specialized knives.
- Assisted with menu item preparation including chopping vegetables, marinating meats and preparing sauces.
- Prepared ingredients for use in cooking, such as washing, peeling, cutting and seeding vegetables.
- Ensured that all foods were cooked at the appropriate temperatures for safe consumption.
- Performed regular maintenance tasks on kitchen appliances such as cleaning filters and replacing parts.
- Sliced meats to prepare for cooking and assembly of menu items.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Prepped vegetables and ingredients by washing, chopping and dicing.
- Measured and weighed food items to comply with portion requirements.
- Dressed, seasoned and garnished appetizers and salads to prepare for food service.
- Maintained clean and orderly kitchen by regularly washing dishes, sanitizing surfaces, and taking out trash.
- Retained consistent quality and high accuracy when preparing identical dishes every day.
- Monitored freshness of food products to help reduce spoilage.
- Utilized excellent knife skills to chop and slice vegetables and carve and grind meats and cheeses.
Restaurant Busser
Mariscos La Playa Restaurant New Mexico
08.2022 - 08.2023
- Provided assistance to other employees when needed during peak business hours.
- Cleaned spills immediately using appropriate cleaning solutions ensuring safety protocols were followed.
- Maintained cleanliness of work station throughout shift; wiped down counters, tables and chairs.
- Verified that all guests had been served before leaving their table after the meal was completed.
- Stocked ice bins with fresh ice cubes throughout the day as needed.
- Assisted servers by refilling beverages, clearing dishes, carrying trays and delivering food items to the table.
- Followed up with customers regarding their satisfaction with services provided.
- Swept floors and removed garbage from dining area.
- Ensured that all areas were properly sanitized at the end of each shift.
- Replenished condiments when necessary; filled salt shakers and pepper mills.
- Inspected restaurant prior to opening for cleanliness and proper set-up of tables, chairs and booths.
- Reset tables in a timely manner with clean silverware, napkins and condiments.
- Responded promptly to customer inquiries related to menu items or services offered.
Education
High School Diploma -
West Mesa High School
Albuquerque, NM05-2024
Skills
- Telephone reception
- Server Support
- Reservations Management
- Team Collaboration
- Takeout order processing
- Quality Control
- Kitchen station support
- Supply Restocking
- Sanitizing protocols
- Stress Tolerance
- Punctuality
- Stock Rotation
- Knife Skills
- Food Preparation
- Portion Control
- Cleaning and sanitizing
- Table Bussing
- Customer Service-Oriented
- Sanitizing and cleaning
- Heavy Lifting
- Floor cleaning
- Turning Tables
Languages
Spanish
Native or Bilingual
Timeline
Host
Los Cuates
09.2024 - Current
Host
Mariscos La Playa Restaurant New Mexico
09.2023 - Current
Restaurant Busser
Mariscos La Playa Restaurant New Mexico
08.2022 - 08.2023
Dishwasher
Mariscos La Playa Restaurant New Mexico
05.2021 - Current
Prep Line Cook
Mariscos La Playa Restaurant New Mexico
05.2021 - Current
High School Diploma -
West Mesa High School
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