Driven and resourceful administrative professional with over a decade of experience. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments.
Overview
17
17
years of professional experience
2
2
Languages
Work History
Executive Assistant
Coamed Foundation
Orlando, FL
03.2021 - Current
Handled confidential and sensitive information with discretion and tact.
Served as a liaison between departments/vendors to facilitate effective communication throughout the company.
Coordinated events and worked on ad hoc projects.
Supported executives in decision-making processes by conducting research and presenting findings in clear formats.
Updated spreadsheets and databases to track, analyze, and report on performance of fundraisers data.
Collaborated with cross-functional teams to ensure seamless execution of events from concept to completion.
Administrative Manager
Autofocus LLC
Orlando, FL
12.2014 - 02.2017
Supported administrative tasks, such as accounting, paperwork and marketing
Oversaw profit & loss statements and balance sheets of the company
Ensured that the company was on track to meet its financial goals
Oversight of inventory, purchasing and supplies
Overall customer billing
Guaranteed excellent customer service
Owner/Manager
Anisha Yoga Studio
Colombia
12.2013 - 12.2014
Managed day-to-day business operations.
Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
Increased student enrollment by 40% in 6 months.
Administrative Manager
Canacol SAS
Colombia
12.2011 - 12.2013
Overall responsibility for managing the financial, both the revenue and cost elements of the company.
Managed the process enhancement for the human resources department as well as the financial resources of the company
Coordinated and controlled the raw materials acquisition ensuring that all processes were done at a timely manner.
In charge of quality control as well as inventory control.
Analyzed the margins and the costs of every production order.
Sales Manager
Canacol SAS
Colombia
07.2011 - 12.2011
Handled customer relations issues, enabling quick resolution, and client satisfaction.
Overcame objections from potential clients by addressing concerns effectively and offering customized solutions.
Developed comprehensive product knowledge, enabling tailored solutions for clients specific needs.
Assisted in recruiting top talent for the sales team, contributing to a high-performing work environment.
Evaluated competitor offerings to adapt sales strategies and maintain competitive advantage.
Corporate Banking Service Specialist
Bank of Bogota
12.2010 - 07.2011
Cultivated strong relationships with clients through excellent communication skills and genuine concern for their needs, leading to increased client retention rates over time.
Delivered exceptional customer service by promptly addressing inquiries and resolving issues.
Responded to customer requests for products, services, and company information.
Renewing in a timely manner contracts and service agreements with corporate clients to ensure continued
Corporate Banking Executive Assistant
Bank of Bogota
12.2007 - 12.2010
Supervised the management of the business unit regarding product placement in legal and foreign currency.
In charge of the negotiation and management of bank deposits products (accounts, investment).
Responsible for the portfolio management, customer service management and monitoring of requests and requirements from VIP customers.
Negotiated and established rates for loans in legal currency, monitoring management indicators.
In control of the maintenance and monitoring of the clients assigned to the business unit.
Education
Bachelor’s Degree in Business And Administration - Business Administration And Management
EAFIT University
Colombia
05.2001 -
Skills
Problem solving skills
Time management
Organizational skills
Information confidentiality
Reliability
Attention to detail
Timeline
Executive Assistant
Coamed Foundation
03.2021 - Current
Administrative Manager
Autofocus LLC
12.2014 - 02.2017
Owner/Manager
Anisha Yoga Studio
12.2013 - 12.2014
Administrative Manager
Canacol SAS
12.2011 - 12.2013
Sales Manager
Canacol SAS
07.2011 - 12.2011
Corporate Banking Service Specialist
Bank of Bogota
12.2010 - 07.2011
Corporate Banking Executive Assistant
Bank of Bogota
12.2007 - 12.2010
Bachelor’s Degree in Business And Administration - Business Administration And Management
Secretariat/Secretaria/Receptionist Assistant at Gogo Foundation Pediatric Cancer FoundationSecretariat/Secretaria/Receptionist Assistant at Gogo Foundation Pediatric Cancer Foundation