Patricia Covington

• Perform blood collections by venipuncture and capillary techniques for all age groups.
• Maintain patient and specimen information logs.
• Administrative and clerical duties as necessary.
• Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
• Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
• Contributed to maintenance of patient records, ensuring accurate and up-to-date information was available for healthcare providers.
• Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
• Collected blood samples in accordance with laboratory protocols and regulations.
• Reduced patient wait times by implementing effective appointment scheduling system.
• Ensured proper identification and documentation of samples, significantly reducing instances of mislabeling.
• Supported quality assurance efforts by diligently documenting all relevant information during the collection process, ensuring accurate test results for patients and providers alike.
• Actively engaged with patients to educate them on proper post-draw care, reducing potential complications and ensuring their comfort throughout the process.
• Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
• Completed proper sanitation and cleaning of equipment and work areas between patients.
• Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.

• PRN mobile phlebotomist
• Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
• Assisted in the development and implementation of new protocols to improve overall efficiency and effectiveness of mobile phlebotomy services.
• Exhibited strong organizational skills in scheduling appointments, preparing equipment, and tracking supplies inventory for mobile phlebotomy operations.
• Acted as a liaison between patients, healthcare providers, and laboratory staff by effectively communicating relevant information regarding test results or special requests.
• Adhered to HIPAA standards and maintained patient confidentiality in all interactions.

• Conducted comprehensive medical histories, vital sign measurements, and specimen collections for accurate insurance assessments.
• Processed patient care records accurately and promptly.
• Reduced errors in documentation by maintaining meticulous records of patient information and examination results.
• Observed and reported customer conditions and health incidents for comprehensive screening.
• Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
• Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.

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• Conducted regular assessment tests to monitor student progress and adjust teaching strategies accordingly.
• Facilitated peer tutoring sessions, strengthening student understanding and community within classroom.
• Reviewed class and student records to identify improvement opportunities.
• Tested students to assess progress and adapted learning plans in alignment with performance.
• Promoted classroom safety, collaboration, and best practices.
• Monitored supply levels and placed orders for laboratory supplies.
• Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
• Maintained high standards of cleanliness and sterilization of phlebotomy equipment, ensuring patient safety.
• Completed student progress reports mid-term to notify students and parents of strengths and areas of improvement.
• Adhered to HIPAA standards and maintained patient confidentiality in all interactions.

• Handled insurance verification tasks using epic and HBO to validate patient insurance information.
• Enhanced patient care by accurately performing EKG testing and analyzing results.
• Communicated with healthcare workers and physicians concerning test results.
• Scheduled patients for testing and conducted follow up calls to confirm and answer questions.
• Initiated CPR for patients in cardiac failure, responding to hospital crisis codes.
• Provided training to new technicians on proper EKG techniques and patient care practices, enhancing overall quality of team's work.
• Assisted patients with daily living activities, promoting independence and wellbeing.
• Improved patient comfort by providing compassionate and attentive care.
• Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
• Answered patient assistance calls, assessed needs, and offered qualified support.
• Facilitated meal planning, preparation, feeding assistance as needed while adhering to specific dietary restrictions or requirements.
• Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
• Monitored vital signs and reported changes in patient condition to medical professionals promptly.
• Managed challenging behaviors in dementia patients using de-escalation techniques, creating a calm atmosphere within the care setting.
• Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
• Administered medications as prescribed, preventing adverse reactions or complications.
• Educated patients on self-care techniques and disease management strategies, empowering them to take control of their health.
• Collected and transported specimens to prepare for lab testing.
• Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks. Just looking on this iPad, it's almost time for me to go
• Collaborated with physicians and nurses to develop and implement patient care plans.
• Cleaned and disinfected endoscopic equipment and scopes according to infection control guidelines and standards.
• Documented patient information according to established procedures.
• Participated in team meetings to discuss process improvements, enhancing overall department efficiency.
• Streamlined inventory management process, ensuring availability of necessary supplies.
• Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
• Completed proper sanitation and cleaning of equipment and work areas between patients.
• Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
• Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
• Increased patient satisfaction rates through consistent delivery of professional phlebotomy services tailored to individual needs.
• Promoted a positive atmosphere within the phlebotomy department through active participation in team meetings and effective communication with colleagues.
• Actively engaged with patients to educate them on proper post-draw care, reducing potential complications and ensuring their comfort throughout the process.
• Participated in continuing education programs to stay up to date on new technologies and procedures.
• Supported needs of 13+ residents under long-term care.
• Enhanced patient experience through compassionate care and communication during blood draw procedures.