Patricia Creed, MHA, BSN

• Utilized critical thinking skills to prioritize/coordinate transfers based on patient acuity level and individual needs to ensure safety
• Collaborated with physicians, Patient Placement Department, supervisors, transporting team, sending/receiving unit staff for seamless patient transitions
• Facilitated timely transport activation
• Participated in various unit committees including one which developed and facilitated implementation of department policies to enhance operations
• Tools included Epic (a cloud based EHR), Word, Office, video conferencing, medical imaging software to push films between hospitals, etc
• Participated in a culture of safety both within the healthcare facility, but also with outside transferring facilities by communicating quality improvement initiatives, identifying potential hazards, and advocating for best practices in patient transfers. This was especially important during the Covid-19 pandemic when patient placement was critical. Note: UW Medicine system was one of the cutting edge organizations in Covid-19 research and interventions throughout the pandemic.

Select examples from earlier positions:

• Managed operations, optimizing GI patient care and coordination with measurable improvements;
• Successfully achieved accreditation with both JCAHO (Joint Commission on Accreditation of Healthcare Organizations) and AAAS (Accreditation Association for Ambulatory Health Care) for Sayre Clinic and Robert Packer Hospital GI services;
• Improved outcomes at Louis Gossett Youth Center as staff nurse, enhancing care quality at youth incarceration facility ;
• Utilized triage skills at student health services at Ithaca College, to provide effective interventions that lead to noticeable wellness improvements;
• Challenged students at Tompkins Cortland Community College with baccalaureate level expectations in 3 year nursing program clinical education , raising learning standards effectively;
• Supervised PACU staff and Perinatal Special Care Unit at Sharp Women's Hospital, ensuring high patient recovery success rates.