Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Patricia Cruz

Newcastle

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

6
6
years of professional experience

Work History

Corpsmember Development Assistant

California Conservation Corps
03.2023 - Current
  • Provided assistance to leaders and staff to reach objectives in corporate policies, procedures and regulations.
  • Oversaw proper handling of administrative requests, ensuring effective allocation of resources, teams and necessary finances.
  • Designed, planned, organized and directed orientation and training programs for employees or customers.
  • Completed projects in alignment with target deadlines and financial objectives.
  • Offered specific training programs to help workers maintain or improve job skills.
  • Identified training needs and developed content while evaluating existing programs.
  • Obtained, organized and developed training procedure manuals, guides and course materials.
  • Built and maintained productive relationships with all levels of team members to facilitate timely and accurate reporting functions.
  • Presented information using variety of instructional techniques or formats, such as role-playing, simulations, team exercises, videos and lectures.
  • Administered government-supported community development programs and promoted department programs and services.

Caregiver

Ihhs Placer County
06.2020 - 04.2023
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Assisted patients with self-administered medications.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Transported individuals to events and activities, medical appointments, and shopping trips.
  • Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Assisted with daily living activities, running errands, and household chores.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
  • Provided compassionate and patient-focused care to cultivate well-being.
  • Monitored clients' overall health and well-being and noted significant changes.
  • Guided patients to restroom to support bladder and bowel relief requirements.
  • Recorded status and duties completed in logbooks for management.
  • Replaced bandages, dressings and binders to care for wounds and encourage healing.

Team Leader Manager

Taco Bell
01.2018 - 08.2019
  • Stayed calm, collected and logical during stressful moments to identify and implement optimal solutions.
  • Resolved customer service issues by finding immediate solutions, increasing customer confidence, and decreasing escalations to executive office.
  • Led employee relations through effective communication, coaching, training, and development.
  • Identified and corrected deficient performance and behaviors to achieve maximum productivity.
  • Evaluated employee performance and coached and trained team members, increasing quality of work and employee motivation.
  • Cultivated positive, productive team environments, resolving conflicts quickly.
  • Delivered regular team meetings for aligned work towards common goals.
  • Facilitated meetings to communicate team performance goals and results.
  • Coordinated team collaboration to share ideas and build best practices.

Education

Associate of Arts -

CalRegional
400 Sunrise Ave Suite 220, Roseville, CA
09.2023

Human Touch Healthcare Cultural Competence Compete

Futuro Health
08.2023

High School Diploma -

Del Oro High School
Loomis, CA
05.2019

Skills

  • Agenda Control
  • Team Coordination
  • Office Operations
  • Complex Problem Resolution
  • Mental Health Support
  • Performance Documentation
  • Organizational Systems
  • Emergency Situations
  • Customer Satisfaction
  • Recreational Activities
  • Maintenance Services
  • Constructive Feedback
  • Develop Training Programs
  • Improve Job Skills
  • Orientation Procedures
  • Online Training
  • Video Conferencing

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Languages

Spanish
Native or Bilingual

Timeline

Corpsmember Development Assistant

California Conservation Corps
03.2023 - Current

Caregiver

Ihhs Placer County
06.2020 - 04.2023

Team Leader Manager

Taco Bell
01.2018 - 08.2019

Associate of Arts -

CalRegional

Human Touch Healthcare Cultural Competence Compete

Futuro Health

High School Diploma -

Del Oro High School

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Patricia Cruz