Summary
Overview
Work History
Education
Skills
Timeline
Generic

Patricia Curler

Ames,IA

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

31
31
years of professional experience

Work History

Owner/Operator

Meticulous Miracles, L.L.C.
03.2007 - Current
  • Managed day-to-day business operations.
  • Organized and detail-oriented with a strong work ethic.
  • Developed and maintained courteous and effective working relationships.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Trained and motivated employees to perform daily business functions.
  • Evaluated suppliers to maintain cost controls and improve operations.
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Excellent communication skills, both verbal and written.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.

Information Technology Specialist II

State Of Iowa - Department Of Transportation
08.2003 - 02.2007
  • Used ticketing systems to manage and process support actions and requests.
  • Set up network profiles, security permissions and file sharing systems.
  • Controlled and managed server room, wireless network, server infrastructure, audiovisual equipment, laptops and video conferencing equipment.
  • Performed daily system monitoring, verifying integrity and availability of hardware, server resources, systems and key processes.
  • Developed and maintained strong client relationships to deliver exceptional customer service and problem resolution.
  • Assisted with updating technical support best practices for use by team.
  • Monitored systems in operation and quickly troubleshot errors.
  • Resolved diverse range of technical issues across multiple systems and applications for customers and end-users across various time zones.
  • Set up network profiles, security permissions and file sharing systems

Administrative Assistant II

State Of Iowa - Department Of Agriculture & Land Stewardship
08.2002 - 08.2003
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Executed record filing system to improve document organization and management.
  • Scheduled office meetings and client appointments for staff teams.
  • Created and maintained databases to track and record customer data.
  • Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
  • Developed strategies to streamline and improve office procedures.
  • Drafted correspondence and other documents for Supervisor and Bureau Chiefs.
  • Managed filing system, entered data and completed other clerical tasks.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Completed forms, reports, logs and records to quickly handle all documentation for human resources.
  • Facilitated timely delivery of special projects to meet organizational and departmental objectives.

Administrative Assistant

State Of Iowa - Workforce Development
09.1998 - 08.2002
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Executed record filing system to improve document organization and management.
  • Scheduled office meetings and client appointments for staff teams.
  • Created and maintained databases to track and record customer data.
  • Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
  • Developed strategies to streamline and improve office procedures.
  • Drafted correspondence and other documents for Supervisor, Bureau Chiefs Department .
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Completed forms, reports, logs and records to quickly handle all documentation for human resources.
  • Volunteered to help with special projects of varying degrees of complexity.
  • Performed research to collect and record data.
  • Supported department leaders by managing budgets, scheduling appointments and organizing itinerary.

Quotations Manager

Kriz-Davis Company
09.1992 - 08.1998
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Onboarded new employees with training and new hire documentation.
  • Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Improved marketing to attract new customers and promote business.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Identified and communicated customer needs to supply chain capacity and quality teams.

Education

Associate of Arts - Criminal Justice

Des Moines Area Community College
Ankeny, IA

Bachelor of Science - Criminal Justice

Iowa State University
Ames, IA

MBA - Business Administration And Management

Lynn University
Boca Raton, FL
05.2017

Skills

  • Verbal and Written Communication
  • Business Planning
  • Sales Oversight
  • Negotiation
  • Adaptable and Flexible
  • Marketing
  • Consulting
  • Contract Management
  • Human Resource Management
  • Executive Leadership
  • Budget Development
  • Systems Thinker

Timeline

Owner/Operator

Meticulous Miracles, L.L.C.
03.2007 - Current

Information Technology Specialist II

State Of Iowa - Department Of Transportation
08.2003 - 02.2007

Administrative Assistant II

State Of Iowa - Department Of Agriculture & Land Stewardship
08.2002 - 08.2003

Administrative Assistant

State Of Iowa - Workforce Development
09.1998 - 08.2002

Quotations Manager

Kriz-Davis Company
09.1992 - 08.1998

Associate of Arts - Criminal Justice

Des Moines Area Community College

Bachelor of Science - Criminal Justice

Iowa State University

MBA - Business Administration And Management

Lynn University

Similar Profiles

CREATE PROFILE
Patricia Curler