Elaine Barrera
Overview
19
19
years of professional experience
Work History
Security Officer
Chicago Public Schools CPS
Chicago, Illinois
08.2018 - Current
- Monitored school premises to ensure safety and security for students and staff.
- Monitored surveillance cameras and responded to suspicious activity.
- Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
- Confirmed visitor identification prior to granting entry into the building.
- Provided conflict resolution support among students during disputes or altercations.
Clerical Support Associate
North American
Waukegan, Illinois
08.2013 - 10.2016
- Coordinated overnight shift at North American, ensuring timely truck deliveries and accurate printing and packing of orders.
Cashier
Family Dollar
Chicago, Illinois
10.2009 - 04.2012
- Handled cash, credit, and check transactions securely and accurately.
- Provided excellent customer service to promote a positive shopping environment.
- Maintained clean and organized checkout area for optimal customer experience.
- Answered customer questions and provided store information.
- Organized merchandise on shelves to improve store display.
Cashier Team Lead
Dunkin' Donuts
Chicago , IL
03.2007 - 07.2009
- Supervised cashier team to ensure efficient service during peak hours.
- Assisted cashiers with resolving customer complaints and inquiries.
- Assisted customers with orders and resolved any issues promptly and professionally.
- Maintained accurate cash drawer balances throughout shifts and reconciled daily sales.
- Performed daily opening and closing procedures for the register area.
Education
GED -
St. Augustine
Chicago, IL07-2023
Skills
- Security systems
- Safety compliance
- Security screenings
- Incident reporting
- Team leadership
- Conflict resolution
- Customer interaction
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Security Officer
Chicago Public Schools CPS
08.2018 - Current
Clerical Support Associate
North American
08.2013 - 10.2016
Cashier
Family Dollar
10.2009 - 04.2012
Cashier Team Lead
Dunkin' Donuts
03.2007 - 07.2009
GED -
St. Augustine