Patricia Czarny

As a cleaner laborer, I maintain the cleanliness of a facility by performing tasks like sweeping, vacuuming, mopping floors, and dusting surfaces. Cleaning bathrooms, wiping down counters, emptying trash bins, and restocking cleaning supplies, depending on the specific work environment and cleaning requirements.

Maintaining cleaning equipment, following safety protocols, and procedures.

• Verified patient's eligibility for benefits under various insurance plans.
• Maintained accurate records of patient treatment plans, medical histories, and financial transactions.
• Gathered medical information, dental health history and vitals from patients.
• Provided support with front office duties such as photocopying documents or scanning files.
• Created a welcoming environment for patients by providing exceptional customer service at all times.
• Answered telephones and directed calls to the appropriate medical or administrative staff.
• Communicated with patients with compassion while keeping medical information private.
• Took customer payments and billed insurance companies for remaining balance.
• Greeted patients, provided them with necessary paperwork, and verified insurance information.
• Collected payments from patients and arranged payment schedules.
• Managed front desk operations including scheduling appointments, collecting payments.
• Answered incoming calls, scheduled appointments, and confirmed patient visits.
• Compiled and coded patient information or data in appropriate computer system.

• Updated daily log book with information about visitors entering the premises.
• Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
• Assisted with onboarding of new employees by providing orientation information and support.
• Monitored reception area to provide consistently safe, hazard-free environment for customers.
• Answered, screened, and forwarded incoming phone calls while managing multi-line telephone systems.
• Maintained daily calendars, set appointments with clients and planned daily office events.
• Handled mail distribution, including sorting and forwarding incoming mail and preparing outgoing mail.
• Coordinated pick-up and delivery of express mail services.
• Scheduled appointments for clients, customers, and other visitors.
• Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
• Investigated and analyzed client complaints to identify and resolve issues.
• Managed inventory of office supplies and placed orders to ensure adequate stock levels.