Patricia Danczyk
Stevens Point
Summary
Special Education professional with strong background in supporting diverse needs of individuals and fostering inclusive classroom environments. Skilled in individualized education plans, behavior management strategies, and adaptive communication techniques. Reliable team player focused on collaboration and achieving positive outcomes. Known for flexibility and ability to adapt to changing demands.
Overview
27
27
years of professional experience
Work History
Special Education Assistant
Stevens Point School District
01.2013 - Current
- Provide support to students in the program with various daily classroom activities at the teachers discretion, including computer work and personal assistance.
- Managed crisis situations calmly, maintaining safety protocols while supporting the emotional well-being of affected students during challenging moments within the school day.
- Built trust and rapport with students through positive reinforcement and strong communication skills.
- Managed challenging behaviors using de-escalation techniques to maintain a safe and productive learning environment for all students involved.
Office Manager
Paul's Lawn Care, LLC
01.2009 - 11.2022
- Manage day-to-day operations of organic-focused lawn care and garden business, including marketing, accounts payable/receivable, customer service, and advertising.
- Conducted market research to determine Portage County and Central Wisconsin demographics, resulting in a marketing thrust focusing on growing population of the age group of 55+.
- Created different forms of marketing, including print advertising and customized targeted flyers.
- Develop incentive marketing program with a rewards program to recognize signed referrals from existing clientele, resulting in increased customer base.
- Analyzed job orders to create a route system using more efficient routes, resulting in decreased fuel consumption and reduced expenditures.
- Manage monthly bills for accounts receivable and payment processing for accounts payable.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Receptionist
Warehouse Specialists
06.2008 - 12.2008
- Assisted drivers with verification of incoming and outgoing regional and national loads of paper industry products.
- Developed connections with drivers to help facilitate expediting their needs.
- Learned new database entry skills to maximize load processing times and meet deadlines.
Ancillary Services Secretary
Ministry Medical Group
12.1997 - 06.2008
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- When assigned to the lab, handled patient appointments, scheduling, entry of results into lab results, and cleaned lab areas using OSHA standards to handle hazardous waste items.
- While assigned to Radiology, hung patient films for the physicians, entered patient results for mammograms, sent patient correspondence on results, and set up appointments.
- Developed creative method to help patients feel at ease and comfortable by allowing them to taking about themselves, which provides information and helps to build an understanding of whether they have concerns or are nervous about procedures.
- Served as a resource for many coworkers to locate information and teach or mentor others in how to perform specific computer functions.
- Triaged non-emergency and emergency calls to differentiate the needs of specific patients and directed them to the correct resources.
- Assisted technicians with dispatching of patients in the Neurodiagostics department.
Education
Dental Assistant Program -
Bridge Street Dental Assisting School
Wausau, WI10.2010
Microsoft Office: PowerPoint, Word, Excel, Computer Programming
Mid-State Technical College
Stevens Point, WISkills
- Efficient data input and collection
- Effective incident prioritization
- Attentive listening abilities
- Adaptable multi-tasking skills
- Experienced in Microsoft Office applications
- Experienced with digital tools
Technology Snapshot
- Microsoft Office: Word, Excel, PowerPoint, Outlook, and Access
- QuickBooks
Timeline
Special Education Assistant
Stevens Point School District
01.2013 - Current
Office Manager
Paul's Lawn Care, LLC
01.2009 - 11.2022
Receptionist
Warehouse Specialists
06.2008 - 12.2008
Ancillary Services Secretary
Ministry Medical Group
12.1997 - 06.2008
Microsoft Office: PowerPoint, Word, Excel, Computer Programming
Mid-State Technical College
Dental Assistant Program -
Bridge Street Dental Assisting School
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