Patricia Daniels
Florence,South Carolina
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
25
25
years of professional experience
Work History
Administrative Services Manager
Pee Dee Community Head Start /Early Head Start
10.2022 - Current
- Organized and updated databases, records and other information resources.
- Maintained strict confidentiality when handling sensitive information related to personnel matters or company financial data.
- Applied effective time management techniques to meet tight deadlines.
- Negotiated and executed contracts on behalf of department.
- Collaborated with cross-functional teams to develop strategic initiatives for organizational improvement.
- Cultivated strong relationships with vendors and partners supporting administrative operations.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
- Proven ability to learn quickly and adapt to new situations.
General Manager
Overstock Mattress And Furniture
01.2021 - 08.2022
- Implemented robust inventory management systems to optimize stock levels and minimize waste/costs associated with excess product storage.
- Provided strategic oversight of marketing and promotional campaigns to keep campaigns aligned with overall goals and objectives.
- Maximized operational excellence through mentoring employees on principles, industry practices, and company procedures.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Monitored and Collected on past due account and offered alternative methods of payment.
- Rigorously developed time schedules for Ad Displays, Trucking Lines, Pay Schedules, Bank Deposits, Returns/Refunds and Prepare Employee Payroll.
- Attended Unemployment Hearings and Court Claims for Non-Payment-Repossessions.
- Managed budget implementations, employee evaluations, and contract details.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Developed strategies for cross-function departments and partners to align policies and contracts with financial institutions.
NE Area Operational and Audit Team Trainer
Verizon Wireless
07.1999 - 12.2018
- Utilized variety of instructional design methodologies to create effective learning experiences.
- Documented training and progress on database to enable tracking history and maintain accurate records.
- Taught new team members correct procedures for all areas of operations.
- Designed and delivered web-based, self-directed learning materials.
- Liaised with other departments to coordinate training activities and resolve any issues or concerns.
- Mentored junior employees to improve performance, and customer service.
- Cultivated a supportive atmosphere during training sessions, emphasizing the importance of teamwork and collaboration.
- Improved team performance with regular evaluations, constructive criticism, and targeted coaching sessions.
Education
Master of Science - Business Administration And Management
Southern Wesleyan University
Central, SCBachelor of Science - Accounting And Business Management
Benedict College
Columbia, SC05.1980
Skills
- Service Coordination
- Performance Evaluations
- Critical Thinking
- Service Provider Sourcing
- Budget Planning
- Process Improvement
- Time Management
- Regulatory Compliance
- Negotiation
- Verbal Communication
- Written Communication
Section name
- Love traveling locally to historical sites and cruising.
- Support Youth Girls / Public Speaking / History / Government.
- Season Ticket holder for Colligent Women Sports.
Timeline
Administrative Services Manager
Pee Dee Community Head Start /Early Head Start
10.2022 - Current
General Manager
Overstock Mattress And Furniture
01.2021 - 08.2022
NE Area Operational and Audit Team Trainer
Verizon Wireless
07.1999 - 12.2018
Master of Science - Business Administration And Management
Southern Wesleyan University
Bachelor of Science - Accounting And Business Management
Benedict College
Similar Profiles
Shawna PruittShawna Pruitt
Volunteer at MCCC Early Head Start/ Head Start ProgramVolunteer at MCCC Early Head Start/ Head Start Program
Jesinette Aponte-PagánJesinette Aponte-Pagán
Zone Coordinator at Head Start / Early Head Start Autonomous Municipality of CarolinaZone Coordinator at Head Start / Early Head Start Autonomous Municipality of Carolina
Beth AskinsBeth Askins
Child Development Services Manager/Coach at Allegany County HRDC Head Start/Early Head StartChild Development Services Manager/Coach at Allegany County HRDC Head Start/Early Head Start