Summary
Overview
Work History
Education
Skills
Always getting along with all my co workers and all the manufactures. That is a number one plus beca
Timeline
CustomerServiceRepresentative

Patricia Davis

Gulf Breeze,FL

Summary

With over 40 years of customer service excellence and a robust background in administrative roles at Sacred Heart ER and Davis Marketing Associates, Inc., I excel in problem-solving and multitasking. Renowned for my ability to deliver results right the first time, I blend exceptional organizational skills with a friendly, positive attitude, ensuring seamless operations and client satisfaction.

Overview

2009
2009
years of professional experience

Work History

Registration/Addmissions

Sacred Heaqrt ER
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • I worked under 10 outside sales force making there appointments when working with the Manufactors. Scheduled all sales force if flying reservations and all hotels accommodations while traveling. Made all the sales appoints for sales force if traveling with one of the manufactures we respected a week full of best safety distributors and OEM. I had to make sure every manufactory we respected was always update on Friday afternoon with all the sales force that worked for us had all the notes from that week working with Safety Distributors and end-users and OEM customers of Davis Marketing and the sales person customers. I entered invoices into RMPS invoice software. Had to pay all Salesforce and office people on weekly and monthly basis. If a sales person computer broke they sent it to me to buy them a new computer and transfer all the contents to the new computer had to be up and running by next work day. I made sure the sales person had the computer by 9:30 a.m. eastern or central time.
  • Every sales person that worked for DMA knew they could count on me to help with quotes, sample request and taking over a million dollars sale invoice and getting it to the right manufactor.
  • All the manufactory we represented like me and they like the fact I always made qsure when I did something for Salesforce, manufactures we repersented I always did it right the first time. It was never a oh my god what am I going to do. It's was always right the first time. I have over 40 yrs of customer service experience and my first career I was a hairstylist and color expert with very high profile color manufactures. I also did 3 day hair cutting,perm and color class a ll over Va., NC., and SC. For the last 15 yrs of me being a hairstylist. The last 12 yrs my husband had both legs cut off up to his hips and I had to stay home to take care of him until he passes away 5 yrs ago.
  • I am finally ready to go back to work in my home or in a work place outside of my home. I prefer either at home or in a work place.

Office Manager/inside Sales

Davis Marketing Associates, Inc.
12.1988 - 01.2009
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • I worked under 10 outside sales force making there appointments when working with the Manufactors. Scheduled all sales force if flying reservations and all hotels accommodations while traveling. Made all the sales appoints for sales force if traveling with one of the manufactures we respected a week full of best safety distributors and OEM. I had to make sure every manufactory we respected was always update on Friday afternoon with all the sales force that worked for us had all the notes from that week working with Safety Distributors and end-users and OEM customers of Davis Marketing and the sales person customers. I entered invoices into RMPS invoice software. Had to pay all Salesforce and office people on weekly and monthly basis. If a sales person computer broke they sent it to me to buy them a new computer and transfer all the contents to the new computer had to be up and running by next work day. I made sure the sales person had the computer by 9:30 a.m. eastern or central time.
  • Every sales person that worked for DMA knew they could count on me to help with quotes, sample request and taking over a million dollars sale invoice and getting it to the right manufactor.
  • All the manufactory we represented like me and they like the fact I always made qsure when I did something for Salesforce, manufactures we repersented I always did it right the first time. It was never a oh my god what am I going to do. It's was always right the first time. I have over 40 yrs of customer service experience and my first career I was a hairstylist and color expert with very high profile color manufactures. I also did 3 day hair cutting,perm and color class a ll over Va., NC., and SC. For the last 15 yrs of me being a hairstylist. The last 12 yrs my husband had both legs cut off up to his hips and I had to stay home to take care of him until he passes away 5 yrs ago.
  • I am finally ready to go back to work in my home or in a work place outside of my home. I prefer either at home or in a work place.

Education

Yes Hairdresser License - Haircutting, Perms, Coloring Hair Nail Hands And Feet

Ralph Cosmetology School
Lynchburg, VA

Just Took Refresher Courses And Advance Computer Skills - Ralph Beauty School Cosmetel9gy

Pensacola State
Pensacola, FL
1976

Skills

  • Friendly, Positive Attitude
  • Teamwork and Collaboration
  • Customer Service
  • Problem-Solving
  • Time Management
  • Attention to Detail
  • Flexible and Adaptable
  • Dependable and Responsible
  • Multitasking
  • Multitasking Abilities
  • Excellent Communication
  • Critical Thinking
  • Computer Skills
  • Organizational Skills
  • Calm Under Pressure
  • Active Listening
  • Organization and Time Management
  • Decision-Making
  • Problem Resolution
  • Verbal Communication

Always getting along with all my co workers and all the manufactures. That is a number one plus beca

because if MGF's can not rely on the manufacture reps they hire they will fire you right on the spot. Davis Marketing Associates, Inc., was in business from 1986-2008. I closed down DMA when my husband had gotten sick and lost both legs up to his hips.  I had about 10 yrs left with him after that and I made sure he was taken very good care by me.  I did it all after that. Now I am really want a job either from home or out of my house.  I am still kind of young and wanting to get my life back to were it was before my husband lost both legs. This go around will be spent on my son qnd hopefully grandchildren.

Timeline

Office Manager/inside Sales

Davis Marketing Associates, Inc.
12.1988 - 01.2009

Registration/Addmissions

Sacred Heaqrt ER

Yes Hairdresser License - Haircutting, Perms, Coloring Hair Nail Hands And Feet

Ralph Cosmetology School

Just Took Refresher Courses And Advance Computer Skills - Ralph Beauty School Cosmetel9gy

Pensacola State

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Patricia Davis