Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Patricia DeRoss

Pittsburgh,PA

Summary

Highly trained Key Holder with demonstrated success in team leadership and sales strategy. Exceptional retail experience and sales expertise with talent for upselling.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Key Holder

Salvation Army Family Store
03.2021 - 03.2024
  • Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
  • Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
  • Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
  • .
  • Assisted customers in locating specific items they were looking for quickly resulting in an increase of overall client satisfaction.
  • Managed store personnel by delegating tasks and supervising daily operations.

Education

Associate of Science - Accounting

CCAC
Pittsburgh, PA

High School Diploma -

Sacred Heart High School
Pittsburgh, PA
06.1966

Skills

  • Customer Service
  • Cash Handling
  • Cash Handling Accuracy
  • Training and mentoring
  • Bank Deposits

Certification

American Heart Association certificate in CPR/BLS

Timeline

Key Holder

Salvation Army Family Store
03.2021 - 03.2024

Associate of Science - Accounting

CCAC

High School Diploma -

Sacred Heart High School

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Patricia DeRoss