Summary
Overview
Work History
Education
Skills
Timeline
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Patricia Devine

Minot,ND

Summary

Accomplished Director of Programs at Our Fathers Table, adept in customer service and time management, significantly enhanced program outreach and success metrics. Leveraged attention to detail and listening skills to provide personalized care as a Personal Care Giver, fostering patient well-being and achieving professional environments in all roles.

Overview

7
7
years of professional experience

Work History

Front Desk Receptionist

Highland Extended Stay Suites
09.2024 - Current
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Collected room deposits, fees, and payments.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Maintained confidentiality of sensitive data to protect customer and business information.
  • Completed data entry and filing to keep records updated for easy retrieval.
  • Completed all tasks in compliance with company policies and procedures.

Director of Programs

Our Fathers Table
01.2024 - Current
  • Established performance metrics to track program success.
  • Presented program updates to executive leadership for strategic alignment.
  • Built partnerships with external organizations that enhanced program offerings and expanded outreach efforts.

Personal Care Giver

Self
01.2019 - 09.2024
  • Utilized patient care software to document daily activities, treatments, and progress reports.
  • Adapted care plans to meet individual patient needs, promoting personalized and effective care.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Monitored vital signs and reported significant changes to healthcare professionals.
  • Provided companionship and emotional support, enhancing patient well-being and morale.
  • Maintained clean, safe, and well-organized patient environment.

Education

Associate of Arts - Childcare

NDSU
Fargo
05-2010

Skills

  • Customer service
  • Attention to detail
  • Time management
  • Listening skills

Timeline

Front Desk Receptionist

Highland Extended Stay Suites
09.2024 - Current

Director of Programs

Our Fathers Table
01.2024 - Current

Personal Care Giver

Self
01.2019 - 09.2024

Associate of Arts - Childcare

NDSU

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Patricia Devine