Patricia Diegert
Conowingo,MD
Summary
Experienced nursing professional with a proven track record in fostering teamwork and enhancing patient care. Adaptable and quick to respond to changing departmental needs and environmental conditions. Reliable team player with extensive healthcare expertise, effective communication skills, and a strong ability to make sound clinical judgments.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Emergency Department Nurse Manager
University of Maryland Upper Chesapeake Health
01.2021 - Current
- Leader of a busy emergency department with 150 direct reports with 24/7 responsibility for daily operations, budget and staffing.
- Promoted a culture of safety by conducting regular risk assessments and addressing identified issues promptly.
- Evaluated staff performance through ongoing feedback mechanisms, annual evaluations, and targeted coaching interventions as needed.
- Established strong relationships with external stakeholders, including EMS providers, local hospitals, and community organizations.
- Enhanced patient care by implementing evidence-based practices and updating department protocols.
- Optimized staffing levels to ensure adequate coverage during peak hours and emergencies.
- Streamlined the triage process for improved patient flow and reduced wait times.
Emergency Department Clinical Coordinator
University of Maryland Upper Chesapeake Health
01.2018 - 01.2021
- Clinical leadership oversight of a busy emergency department with 150 team members
- Worked closely with clinic administrators to maintain a safe, clean and well-organized environment in which patients could receive care.
- Enhanced interdisciplinary collaboration through effective communication and coordination among healthcare team members.
- Developed strong relationships with community partners to enhance support services available for patients beyond the clinical setting.
- Ensured compliance with regulatory standards and best practices through diligent oversight of clinical procedures, documentation, and staff training.
- Implemented new policies and educated staff on changes.
Full-time Charge Nurse
University of Maryland Upper Chesapeake Health
01.2016 - 01.2018
- Frontline leadership role in the department promoting professional development of 145 team members, continued to work additional shifts as bedside nurse and preceptor
- Coordinated nursing care on a 45 bed ED through staff assignments, assisting and rounding with physicians, monitoring patient orders, and communicating with ancillary departments.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Conducted daily shift briefs to inform staff of changes in patient care assignments.
- Optimized patient satisfaction through timely response to concerns and effective communication among staff members.
Emergency Department Nurse
University of Maryland Upper Chesapeake Health
01.2003 - 01.2016
- Developed leadership skills while fulfilling the role of charge nurse, precepting new team members and novice nurses, mentoring more novice nurses
- Decreased wait times for patients by efficiently triaging and prioritizing cases based on severity and urgency.
- Reduced risk of complications by closely monitoring vital signs, administering medications, and ensuring proper intervention when necessary.
- Improved patient outcomes by providing high-quality emergency nursing care in fast-paced medical environment.
- Conducted thorough physical assessments on incoming patients to accurately identify potential injuries or illnesses requiring immediate attention.
Novice Emergency Department Nurse
Upper Chesapeake Medical Center
03.2002 - 01.2003
- Improved patient outcomes by providing high-quality emergency nursing care in fast-paced medical environment.
- Conducted thorough physical assessments on incoming patients to accurately identify potential injuries or illnesses requiring immediate attention.
- Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
Nursing Technician
Upper Chesapeake Medical Center
08.2000 - 02.2002
- Providing bedside care to patients of all ages, initially on oncology moving to emergency department in August 2001
- Obtained biological specimens for ordered tests and prepared for laboratory transport.
- Assisted nurses with wound care management, ensuring proper dressing changes were performed according to established protocols for faster healing times.
- Ensured overall well-being of patients by providing emotional support during difficult times, fostering connections with their personal values, goals, and preferences related to their care plans.
- Recognized potential health complications early by consistently monitoring patients'' conditions, reporting changes to supervising nurses or physicians in timely manner.
Education
Master of Science in Nursing, Leadership/Management Concentration -
Stevenson University
Stevenson05.2020
Bachelor of Science in Nursing -
Stevenson University
Stevenson10.2016
Associate of Science in Nursing -
Harford Community College
Bel Air, MD12.2001
Bachelor of Science in Outdoor Education and Recreation -
Houghton College
Houghton, NY05.1987
Skills
- Clinical Leadership
- Compassionate Care
- Emergency Management
- Quality Improvement
- Team building
- Professional Development
- Regulatory Compliance
- Teamwork and Collaboration
- Reliability
Certification
- Basic Life Support
- Advanced Cardiac Life Support
- Pediatric Advanced Life Support
- HAZMAT Certified
- Certified Emergency Nurse
- National Institute of Health Stroke Scale
Professional Development
- 2019 graduate of the University of Maryland Upper Chesapeake Health Emerging Nurse Leader
- 2020 graduate of Maryland Healthcare Education Institute Management Boot Camp
Awards
- Spalding Award for the Art of Nursing, 2001-12-01, Harford College
- Upper Chesapeake Medical Center Culture of Excellence Award, 2016-03-01, Upper Chesapeake Medical Center
- Upper Chesapeake Medical Center Emergency Department Nurse of the Year, 2017-04-01, Upper Chesapeake Medical Center
- Upper Chesapeake Medical Center Nurse of the Year, 2017-05-01, Upper Chesapeake Medical Center
Council leadership
- Nursing chair of Epic's ASAP Unit Decision Council for the University of Maryland Medical System
- Co-chair of the University of Maryland Medical System service line leadership council
- Lead of Upper Chesapeake Nurse Manager Council
Timeline
Emergency Department Nurse Manager
University of Maryland Upper Chesapeake Health
01.2021 - Current
Emergency Department Clinical Coordinator
University of Maryland Upper Chesapeake Health
01.2018 - 01.2021
Full-time Charge Nurse
University of Maryland Upper Chesapeake Health
01.2016 - 01.2018
Emergency Department Nurse
University of Maryland Upper Chesapeake Health
01.2003 - 01.2016
Novice Emergency Department Nurse
Upper Chesapeake Medical Center
03.2002 - 01.2003
Nursing Technician
Upper Chesapeake Medical Center
08.2000 - 02.2002
Master of Science in Nursing, Leadership/Management Concentration -
Stevenson University
Bachelor of Science in Nursing -
Stevenson University
Associate of Science in Nursing -
Harford Community College
Bachelor of Science in Outdoor Education and Recreation -
Houghton College
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