Patricia Dietrich
Benton,LA
Summary
Effective Pharmacy Manager offering excellent skills in customer service, telephone etiquette and issue response. Pursuing a similar position where focus and dedication are highly sought. Knowledgeable in many types of pharmacy settings and a quick learner. Bringing a successful career history comprising of more than 26 years.
Overview
26
26
years of professional experience
Work History
Pharmacy Manager
Drug Emporium
Shreveport , Louisiana
2015.10 - Current
- Educated patients on possible drug interactions, potential side effects and optimal methods of administration.
- Trained pharmacy interns and newly hired pharmacy technicians.
- Implemented procedures necessary for compounding, mixing, packaging and labeling.
- Supervised team of [Number] pharmacy technicians.
- Recommended OTC devices or medication options to help mitigate individual symptoms.
- Ordered all pharmacy supplies and kept check on inventory levels.
- Developed policies and procedures for effective pharmacy management.
- Compared prescription details against safety standards and insurance requirements to support patients.
- Communicated with patients, ensuring that medical information was kept private.
- Discussed medical histories with patients in effort to provide most effective medical advice.
- Evaluated patient histories to assess medication compliance and spot issues such as doctor shopping or excessive usage.
- Removed trash and straightened counters to keep pharmacy area clean and neat.
- Protected drug inventories from damage or theft by establishing and enforcing clear pharmacy security policies.
- Recruited, hired and coached employees to offer high-quality, cost-effective care to all residents.
- Developed and updated policies and procedures, maintaining compliance with statutory, regulatory and local, state and federal guidelines relating to HIPAA, benefits administration and general liability.
Retail Pharmacy Manager
Freds Pharmacy
Mansfield , Louisiana
2013.04 - 2015.09
- Trained pharmacy interns and newly hired pharmacy technicians.
- Educated patients on possible drug interactions, potential side effects and optimal methods of administration.
- Evaluated patient histories to assess medication compliance and spot issues such as doctor shopping or excessive usage.
- Discussed medical histories with patients in effort to provide most effective medical advice.
- Compared prescription details against safety standards and insurance requirements to support patients.
- Supervised team of [Number] pharmacy technicians.
- Communicated with patients, ensuring that medical information was kept private.
- Recommended OTC devices or medication options to help mitigate individual symptoms.
- Protected drug inventories from damage or theft by establishing and enforcing clear pharmacy security policies.
- Removed trash and straightened counters to keep pharmacy area clean and neat.
- Ordered all pharmacy supplies and kept check on inventory levels.
Pharmacist
Walgreens
Shreveport , Louisianaa
1999.02 - 2012.11
- Interpreted prescription orders, dispensed medications and counseled patients on drugs.
- Recommended OTC devices or medication options to help mitigate individual symptoms.
- Checked medication bottles for proper labeling before allocating to patients.
- Ran and presented public seminars to educate local residents about diabetes and heart disease.
- Responded to questions and discussed side-effects of specific brand-name and generic pharmaceuticals.
- Stayed current with third-party payer policies and procedures to prevent payment issues.
- Maintained appropriate drug records and completed reports as necessary.
- Worked as preceptor mentor for students completing introductory and advanced pharmacy practicums.
- Dispensed medications and communicated with prescribers regarding therapeutic incompatibilities.
- Verified safety and efficacy of medication usage by reporting adverse drug effects, medication errors and other quality issues.
- Interpreted prescriptions from healthcare providers to properly dispense medications and health products.
- Reported adverse drug events (ADE) and medication errors in alignment with regulatory policies and procedures.
Pharmacist
Walmart
Shreveport , Louisiana
1995.07 - 1999.01
- Interpreted prescription orders, dispensed medications and counseled patients on drugs.
- Recommended OTC devices or medication options to help mitigate individual symptoms.
- Checked medication bottles for proper labeling before allocating to patients.
- Ran and presented public seminars to educate local residents about diabetes and heart disease.
- Monitored and counseled chronic disease patients to maximize treatment efficacy.
- Responded to questions and discussed side-effects of specific brand-name and generic pharmaceuticals.
- Maintained appropriate drug records and completed reports as necessary.
- Dispensed medications and communicated with prescribers regarding therapeutic incompatibilities.
Education
Bachelor of Science - Pharmacy
Northeast Louisiana University
Monroe, LA05.1995
Skills
- Critical Thinking
- Verbal and Written Communication
- Service Utilization Improvements
- Employee Supervision
- Budget Planning
- Decision Making
- Data Analysis
Timeline
Pharmacy Manager
Drug Emporium
2015.10 - Current
Retail Pharmacy Manager
Freds Pharmacy
2013.04 - 2015.09
Pharmacist
Walgreens
1999.02 - 2012.11
Pharmacist
Walmart
1995.07 - 1999.01
Bachelor of Science - Pharmacy
Northeast Louisiana University