Patricia Diggon
Mount Morris,IL
Summary
To obtain a new permanent job that best utilizes my strong administrative, organizational, and communication skills that furthers the work of the organization Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration.
Overview
13
13
years of professional experience
Work History
Office/Store Manager
The Cop Fire Shop
Tinley Park, IL
09.2016 - 01.2019
- I was responsible for providing excellent customer service; answering phones; obtaining quotes for new and returning customers; completing accounts receivable and billing; and ensuring quality control of products sold.
- Performed regular price checks to ensure competitive pricing.
- Resolved customer complaints in a timely manner.
- Monitored inventory levels and placed orders to restock shelves.
Nippon Sharyo Manufacturing
Rochelle
IL
05.2014 - 09.2016
- I was responsible for training of co-workers on the electrical component assembly and installation; completing assembly and installation of the electrical component, and providing quality control inspections; and reading/following design formats.
E. D. Entyre & Co.
Oregon
IL
06.2011 - 05.2014
- I was responsible for completing the electrical assembly; routing of wires; and reading/following design formats.
Team Leader
ED Etnyre
Oregon, IL
04.2019 - Current
- Held weekly staff meetings to review project updates, discuss issues, and brainstorm solutions.
- Conducted regular performance reviews to assess individual team member progress.
- Monitored daily workflow to ensure adherence to established policies and procedures.
- Developed strategies for problem solving and conflict resolution among team members.
- Ensured compliance with all safety regulations in the workplace.
- Maintained a positive work environment that promoted collaboration between team members.
- Kept work areas clean, neat and free of safety hazards to maximize efficiency.
- Mentored newly hired employees on machine operations and implemented training on safety procedures to prevent injuries.
Education
High School Diploma -
Rochelle Township HIGH
Rochelle, ILSkills
- Demonstrates strong and professional communication and listening skills while providing excellent customer service
- Displays flexibility and adaptability when new situations arise and when trouble-shooting
- Utilizes excellent problem-solving skills
- Demonstrates a positive attitude and teamwork
- Proficient in Peach Tree accounting programming, Excel, Word, and other computer programs
- Employee Training
- Loss Prevention
- Leadership Development
- Employee supervision
- Received all above standard reviews
References
- Judy Wyatt, 815-562-7612
- Jessica Rorem, 815-953-3006
- Steve Otto, 815-761-3525
Timeline
Team Leader
ED Etnyre
04.2019 - Current
Office/Store Manager
The Cop Fire Shop
09.2016 - 01.2019
Nippon Sharyo Manufacturing
Rochelle
05.2014 - 09.2016
E. D. Entyre & Co.
Oregon
06.2011 - 05.2014
High School Diploma -
Rochelle Township HIGH
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