Patricia Downey
Ewing,New Jersey
Summary
Hardworking and passionate job seeker with strong organizational skills eager to reenter the workforce and secure entry-level Data Technician position. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues in a timely manner, with focus on optimizing processes and supporting team objectives.
Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
18
18
years of professional experience
Work History
High School Math Teacher
Burlington City School District
09.2008 - 06.2014
- Planned, developed, and executed lessons reflecting high school curriculum and core educational standards.
- Collaborated with colleagues to develop interdisciplinary lesson plans that connected math concepts to other subjects.
- Assisted in the development of curriculum standards for mathematics courses, ensuring alignment with state requirements.
Executive Assistant
Wolters Kluwer Health
12.2006 - 08.2008
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Collaborated on special projects to improve overall business operations within the organization efficiently.
- Enhanced executive productivity by managing email correspondence and prioritizing critical issues.
- Fostered positive work environment, organizing team-building activities and events.
Elementary School Music Teacher
Springfield Township School District
09.1998 - 06.2006
- Planned and executed curriculum enhanced lesson plans to educate all students K-6 on music theory, history, fundamentals and performance etiquette.
- Contributed to school-wide events such as musicals or talent shows by providing expertise in rehearsals and performances.
- Evaluated student progress regularly through formal assessments, adjusting instruction as needed for continual improvement.
- Utilized current technology and interactive teaching methods to enhance student engagement.
- Managed classroom behavior to establish and maintain clear classroom behavior and discipline expectations.
Customer Service Representative Supervisor
Natural Baby Company
05.1996 - 09.1997
- Resolved escalated customer service inquiries and complaints to maintain satisfaction.
- Implemented company policies and procedures for professional, cohesive customer care.
- Addressed escalated customer issues with empathy and professionalism, restoring client confidence in company.
- Fostered positive work environment, leading by example and encouraging open communication among team members.
Education
Master of Arts - Education Curriculum And Instruction
University of Phoenix
Online08-2008
Recertification in Mathematics K-12 - Mathematics Education Recertification Program
The College of New Jersey
Trenton, NJ12-1993
Bachelor of Arts - Music Education
The College of New Jersey
Trenton, NJ05-1988
Skills
- Meticulous attention to detail
- Administrative support
- Data entry
- Knowledgeable about Microsoft Office
- Strong problem solver
- Inbound and outbound calls
- Mathematical applications
- Information confidentiality
- Customer Service-oriented
- Call center experience
- Professional and mature
- Team collaboration
Timeline
High School Math Teacher
Burlington City School District
09.2008 - 06.2014
Executive Assistant
Wolters Kluwer Health
12.2006 - 08.2008
Elementary School Music Teacher
Springfield Township School District
09.1998 - 06.2006
Customer Service Representative Supervisor
Natural Baby Company
05.1996 - 09.1997
Master of Arts - Education Curriculum And Instruction
University of Phoenix
Recertification in Mathematics K-12 - Mathematics Education Recertification Program
The College of New Jersey
Bachelor of Arts - Music Education
The College of New Jersey
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