Patricia Dresner
Waco,TX
Summary
Reliable Funeral Director/Embalmer with background in funeral services. Assisted in coordinating funeral arrangements and providing compassionate support to grieving families. Demonstrated proficiency in maintaining meticulous records and ensuring seamless ceremony execution.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Funeral Director's Assistant
Oakcrest Funeral Home
01.2023 - Current
- Navigated and accommodated differing religious and cultural considerations for post-mortem care, conducting culturally responsible ceremonies and preparation practices.
- Cosmetically enhanced deceased with care and according to specific family requests.
- Navigated insurance correspondence and obtained proper medical documentation for departed according to estate designations and legal considerations.
- Loaded and operated hearses to transport caskets cautiously.
- Emotionally comforted mourners and lent perspective during all-encompassing tragedies.
- Displayed highest level of professionalism and sensitivity when dealing with grieving family members.
- Closed and secured caskets and led funeral corteges to churches and burial sites.
- Arranged transportation between sites for remains, mourners, pallbearers and members of clergy.
- Supported funeral director with all facets of funeral service coordination.
- Provided administrative support to funeral home staff.
- Carried flowers to hearses or limousines for transportation to places of interment.
- Greeted funeral guests and coordinated seating.
- Assisted in the preparation of bodies for visitation or burial, adhering to strict standards of care.
- Established trust among clients by consistently delivering exceptional service while maintaining sensitivity towards their needs.
- Improved client satisfaction by providing compassionate and personalized funeral services.
- Developed strong relationships within the community through outreach initiatives and networking events.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Worked flexible hours across night, weekend, and holiday shifts.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Developed and maintained courteous and effective working relationships.
- Proved successful working within tight deadlines and a fast-paced environment.
Licensed Vocational Nurse
Bluebonnet Home Care
04.2013 - Current
- Collaborated with interdisciplinary team of healthcare and social service providers to address patients' needs through effective intervention and care planning.
- Responded to patient requests with appropriate clinical and personal assistance.
- Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Comforted and counseled patients and families throughout care process.
- Answered incoming phone calls from patients to provide basic assistance and triage medical concerns.
- Delivered emotional support to patients and families during challenging times.
- Administered medications and injections to patients. As ordered by MD. Mediplanners set up for patients.
- Evaluated patient histories, complaints, and current symptoms.
- Documented accurate and complete patient information to address patient problems and expected outcomes.
- Documented patient vitals, behaviors, and conditions to communicate concerns to supervising Registered Nurse.
- Gathered lab specimens, ordered testing, and interpreted results to diagnose patients.
- Assessed patients' temperature, pulse, and blood pressure and recorded in electronic medical records.
- Assisted with admissions, appointments, transfers, and discharges.
- Cared for wounds, provided treatments, and assisted with procedures. Treatments consisted of wound dressing changes, PICC line dressing changes, Wound vac dressing changes.
- Used aseptic techniques to provide sterilized wound care and dressing applications.
- Administered IV antibiotics, inserted IVs, and performed catheterizations. Catheterizations could be foley catheter or urostomy.
- Safeguarded patient confidentiality by adhering to HIPAA regulations and maintaining secure medical records.
- Provided excellent wound care management, resulting in faster healing times for patients with complex wounds.
- Assisted physicians during examinations and procedures, ensuring safe practices were maintained throughout each encounter.
- Prevented medication errors by meticulously reviewing physician orders and administering medications as prescribed.
- Collaborated with interdisciplinary team members for optimal patient outcomes.
- Educated family members on proper caregiving techniques, alleviating stressors associated with caring for loved ones at home.
- Improved patient satisfaction by providing compassionate and attentive care.
- Fostered a positive work environment by collaborating with colleagues, sharing knowledge, and mentoring new nursing staff members.
- Strengthened infection control measures by strictly following hand hygiene protocols and utilizing personal protective equipment when necessary.
- Facilitated effective communication between patients, families, and healthcare providers to ensure continuity of care during transitions between facilities or levels of care.
- Reduced hospital readmissions by providing thorough discharge education to patients and their families. The ratio of patients vs admits 60 to 3, in hospitalizations.
- Advocated for patients'' needs effectively, working closely with healthcare providers to develop and implement appropriate care plans.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Educated patients and caregivers on medical diagnoses, treatment options, chronic disease self-management and wound management.
Education
High School Diploma -
Waco High School
Waco, Tx.06-1991
Skills
- Transportation coordination
- Funeral planning
- Marketing support
- Organizational growth
- Compassionate communication
- Memorial service setup
- Floral arrangement
- Casket preparation
- Licensed embalmer in Texas
- Body preparation
- Mortuary operations
- Empathetic
Certification
- Embalmer License- Texas Board of Embalmers and Funeral Directors.
- Funeral Director License - Texas Board of Funeral Directing.
- Mortuary Science License - Texas Board of Mortuary Science.
- Associates Degree in Mortuary Science-DIFS
- Cardiopulmonary Resuscitation (CPR) Certification - American Red Cross or American Heart Association.
Timeline
Funeral Director's Assistant
Oakcrest Funeral Home
01.2023 - Current
Licensed Vocational Nurse
Bluebonnet Home Care
04.2013 - Current
- Embalmer License- Texas Board of Embalmers and Funeral Directors.
- Funeral Director License - Texas Board of Funeral Directing.
- Mortuary Science License - Texas Board of Mortuary Science.
- Associates Degree in Mortuary Science-DIFS
- Cardiopulmonary Resuscitation (CPR) Certification - American Red Cross or American Heart Association.
High School Diploma -
Waco High School
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