Patricia Duarte
Richmond,CA
Summary
Program management professional with proven track record in leading cross-functional teams and driving project success. Skilled in strategic planning, risk management, and resource allocation. Known for adaptability, problem-solving, and fostering collaboration to achieve results. Proficient in optimizing processes and aligning initiatives with organizational objectives.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Human Service Care Counselor
County of San Mateo - Human Services Agency
San Mateo, CA
08.2025 - Current
- Provided crisis intervention and emotional support to clients facing various challenges.
- Developed personalized care plans in collaboration with multidisciplinary teams.
- Facilitated workshops and group sessions focused on mental health awareness and coping strategies.
- Assessed client needs through comprehensive interviews and evaluations for tailored services.
- Monitored progress of clients, making adjustments to care plans as necessary for optimal outcomes.
- Mentored junior counselors on best practices for client engagement and case management techniques.
- Collaborated with local organizations to coordinate support services, ensuring holistic care delivery for clients.
Senior Center Director
Catholic Charities
San Francisco, CA
05.2025 - 08.2025
- Led program development initiatives to enhance community engagement and service delivery.
- Oversaw daily operations of senior center, ensuring compliance with organizational standards.
- Mentored staff members, fostering professional growth and improving team performance.
- Developed strategic partnerships with local organizations to expand resource availability for seniors.
- Advocated for seniors' needs within the community, influencing policy changes and resource allocation.
- Facilitated workshops and training sessions to enhance staff skills and service quality.
Older Adult Programs Manager
Peninsula Family Service
San Mateo/Redwood City, California
04.2022 - 04.2025
- Managed program budgets and timelines, ensuring projects stayed on track and within allocated resources.
- Developed project plans, identified risks, set objectives and monitored progress towards completion.
- Communicated regularly with external partners to ensure alignment of strategies and goals.
- Drafted reports for senior management highlighting key milestones achieved throughout the program lifecycle.
- Conducted regular meetings with team members to review progress and address any issues or concerns arising from the program execution process.
- Analyzed data collected during the course of the program operations and reported results accordingly.
- Ensured compliance with federal, state and local laws governing county business practices.
- Managed cross-functional teams to streamline operational workflows and improve service delivery.
Family Support Specialist
Felton Institute
San Francisco, CA
04.2020 - 04.2022
- Strengthened families'' social networks through referrals to community programs that encourage peer support or mentorship.
- Developed personalized service plans for each family to address their specific needs and goals.
- Connected families with appropriate community resources for financial, emotional, and educational assistance.
- Liaised with relevant agencies such as schools or medical providers for seamless coordination of care.
- Established trusting relationships with clients, fostering a supportive environment conducive to growth and change.
- Provided crisis intervention services when necessary to protect children from harm or neglect.
Preschool Teacher
Felton Institute
San Francisco, CA
01.2019 - 04.2020
- Developed strong relationships with parents and caregivers, providing regular updates on their child''s progress and addressing any concerns proactively.
- Developed weekly lesson plans and activities to engage children and promote learning.
- Maintained organized, fun and interactive classroom to help children feel safe.
- Ensured a safe and nurturing environment for all students, adhering to health and safety guidelines in the classroom.
- Established positive communication with parents in daily conversation and formal conferences.
- Monitored students' academic, social, and emotional progress and recorded in individual files.
Education
ECE Associate Teacher -
City College of San Francisco
San Francisco, CA05-2021
Skills
- Organization
- Project Management
- Records Management
- Contract Development
- Compliance Enforcement
- Operations Management
- Decision-Making
- Multicultural competence
- Family support
Certification
- Certified Teacher, 01/01/21
- Certified in CPR
- Certified Mandated Reporter
- Certified Food Protection Manager
Languages
Spanish
Native or Bilingual
Timeline
Human Service Care Counselor
County of San Mateo - Human Services Agency
08.2025 - Current
Senior Center Director
Catholic Charities
05.2025 - 08.2025
Older Adult Programs Manager
Peninsula Family Service
04.2022 - 04.2025
Family Support Specialist
Felton Institute
04.2020 - 04.2022
Preschool Teacher
Felton Institute
01.2019 - 04.2020
ECE Associate Teacher -
City College of San Francisco