Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Timeline
Generic

Patricia Dunn

Correctionville,MD

Summary

I am a semi-retired widow having moved to Iowa from Maryland. My husband was a 25 year Navy Veteran and originally from Correctionville, Iowa.

I have and still serve on the BOD of the condominium association where I previously lived. I have served on the board as secretary, president, and currently as secretary/treasurer, since 2014. The community consists of 310 townhouse units with a playground and swimming pool. In my capacity as president of the board from 2016 until 2023 I worked with numerous vendors, our property management company, and homeowners to address needed repairs and other issues that might arise. I also, worked with Arundel Community Development Services and obtained 3 grants totaling over !.5 million dollars for roof replacements in the community, and am currently working on applying for grants for needed repairs and replacement of items in the community. Since serving on the board I have worked with local and state elected officials on issues within the area of where the townhomes are located.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Dispatcher/Stock Room Associate

Elliott Auto Supply Co., Inc (FMP)
Severn, MD
04.2023 - 10.2024
  • Assigned drivers to appropriate routes based on customer needs.
  • Utilized computer systems to locate addresses, calculate estimated arrival times, and provide directions when necessary.
  • Scheduled loads according to priority and available equipment.
  • Performed administrative duties such as filing paperwork, updating databases, and preparing documents for review by management staff.

Dispatcher/Store Associate

AutoPlus
SEVERN, MD
12.2020 - 04.2023
  • Assigned drivers to appropriate routes based on customer needs.
  • Resolved customer complaints related to service issues or delays.
  • Utilized computer systems to locate addresses, calculate estimated arrival times, and provide directions when necessary.
  • Scheduled loads according to priority and available equipment.
  • Managed daily delivery and work schedules to maximize coverage.
  • Supervised driver dispatching, route planning and vehicle tracking for over 7+ drivers.

Dispatch

Auto Plus Auto Parts
SEVERN, MD
09.2008 - 12.2019
  • Reported mechanical problems encountered with vehicles to dispatch.
  • Coordinated load planning for drivers to minimize dispatch delays.
  • Assigned drivers to appropriate routes based on customer needs.
  • Resolved customer complaints related to service issues or delays.
  • Utilized computer systems to locate addresses, calculate estimated arrival times, and provide directions when necessary.
  • Scheduled loads according to priority and available equipment.
  • Performed administrative duties such as filing paperwork, updating databases, and preparing documents for review by management staff.
  • Monitored dispatch board and adjusted call priorities regularly based on caller needs.
  • Verified driver credentials prior to assigning them a route or task.

Driver/Dispatch Supervisor

Kunkel Service Company
Severn, MD
01.2004 - 09.2008
  • Delivered packages to customers in a timely and efficient manner.
  • Inspected vehicles for mechanical items and safety issues, ensuring they are in proper working condition.
  • Maintained accurate logs of vehicle inspections and repair status.
  • Checked loads to ensure that cargo was secure and distributed evenly.
  • Delivered goods and services to customers on time and in excellent condition.
  • Inspected vehicles for cleanliness and checked gas and oil levels prior to departure.
  • Utilized GPS to optimize routes and continuously meet estimated delivery times.
  • Documented daily mileage, gas and other data.
  • Secured merchandise, avoiding damage during transportation.
  • Monitored traffic conditions and applied defensive strategies to avoid accidents.
  • Performed pre-trip inspection checks and reported problems to supervisor.
  • Determined most expedient trip by mapping out driving routes ahead of time.
  • Verified loads against bill of lading to identify and correct discrepancies.
  • Inspected vehicle before and after every trip to assess performance and maintenance requirements.
  • Performed activities on time while maintaining regular attendance and punctuality to support scheduling and work coverage.
  • Checked vehicle after shift for damage.
  • Loaded and unloaded merchandise efficiently to meet demanding route targets.

Education

High School Diploma -

Kermit High School
Kermit, TX
05-1970

Some College (No Degree) - Paralegal Studies

Anne Arundel Community College
Arnold, MD

Skills

  • Work Order Management
  • Customer Relations
  • Schedule Management
  • Database Management

Affiliations

I'm the mother of 3 grown children and grandmother of 4. Retired to move to Iowa and enjoy life and try and keep busy.

Accomplishments

Was active in Scouts with my son from Tiger Cubs through Boy Scouts. Participated in camp outs and numerous other activities as a leader and as the parent with the large pickup to carry equipment.

Certification

  • I have received training with CAI for community associations governance. Taken online certification through them and the state of Florida and Montgomery county Maryland, to do with knowing what is necessary and needed to govern a condominium association correctly.

Timeline

Dispatcher/Stock Room Associate

Elliott Auto Supply Co., Inc (FMP)
04.2023 - 10.2024

Dispatcher/Store Associate

AutoPlus
12.2020 - 04.2023

Dispatch

Auto Plus Auto Parts
09.2008 - 12.2019

Driver/Dispatch Supervisor

Kunkel Service Company
01.2004 - 09.2008

High School Diploma -

Kermit High School

Some College (No Degree) - Paralegal Studies

Anne Arundel Community College

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Patricia Dunn