Patricia Egbert
Vero Beach,FL
Summary
Aviation professional with solid background in aircraft structural maintenance and repair. Skilled in troubleshooting, inspecting, and ensuring airworthiness of various aircraft. Strong team player with focus on collaboration and adaptability to evolving requirements. Known for reliability and delivering consistent results in fast-paced environments.
Professional retail management professional with proven track record in leading store operations and driving sales growth. Strong focus on team collaboration and achieving results, ensuring reliability and adaptability to changing needs. Expertise in inventory management, customer service, and staff training, coupled with excellent problem-solving and communication skills. Enthusiastic about creating positive shopping experience and optimizing store performance.
Overview
20
20
years of professional experience
Work History
Medical Assistant
Indian River Podiatry
09.2025 - 12.2025
- Assisted in patient intake, ensuring accurate documentation and streamlined workflow.
- Prepared examination rooms, maintaining cleanliness and organization for efficient patient care.
- Supported physicians during procedures, providing necessary instruments and supplies promptly.
- Managed appointment scheduling, enhancing patient access to care and reducing wait times.
- Educated patients on post-treatment care, improving understanding of recovery processes.
- Maintained inventory of medical supplies, ensuring availability for daily operations.
- Collaborated with team members to improve patient experience and operational efficiency.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
Assistant Manager
Cumberland Farms
09.2024 - 09.2025
- Assisted in managing daily operations to ensure efficient store performance.
- Executed inventory management processes, reducing stock discrepancies.
- Trained and supported new team members to enhance service quality.
- Implemented customer service protocols, improving customer satisfaction ratings.
- Coordinated staff schedules to optimize labor resources during peak hours.
- Monitored compliance with health and safety regulations within the store environment.
- Participated in promotional planning to drive sales and increase foot traffic.
- Analyzed sales data to identify trends and support strategic decision-making.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Generated repeat business through exceptional customer service.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Increased sales through effective merchandising strategies and targeted promotions.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
Store Manager
Sanity Jewlery
08.2018 - 09.2020
- Led daily store operations, ensuring optimal inventory levels and product presentation.
- Trained and mentored staff on customer service excellence and sales techniques.
- Implemented visual merchandising strategies to enhance customer engagement and drive sales.
- Analyzed sales data to identify trends and adjust stock levels accordingly.
- Developed promotional campaigns, boosting customer foot traffic and brand awareness.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Assisted with hiring, training and mentoring new staff members.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Completed point of sale opening and closing procedures.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Rotated merchandise and displays to feature new products and promotions.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Supervised guests at front counter, answering questions regarding products.
Aviation Structural Mechanic
United States Navy, VFA 131
08.2005 - 08.2009
- Led structural inspections on aircraft to ensure compliance with safety standards.
- Developed and implemented maintenance protocols to enhance operational efficiency.
- Trained junior mechanics in advanced repair techniques and safety procedures.
- Collaborated with engineering teams to troubleshoot complex structural issues.
- Monitored inventory of parts and tools, streamlining procurement processes.
- Conducted thorough evaluations of aircraft systems, identifying potential failures early.
- Enhanced workflow processes through the adoption of lean maintenance practices.
- Managed documentation for maintenance activities, ensuring accuracy and regulatory compliance.
- Completed complex repair jobs, demonstrating strong attention to detail and commitment to excellence in all aspects of aircraft maintenance work.
- Enhanced aircraft safety by performing thorough inspections and maintenance of structural components.
- Fabricated sheet metal components for aircraft skin, working with highly sensitive materials requiring special manufacturing treatments, coatings and installation processes.
- Reduced downtime for aircraft repairs through efficient troubleshooting and diagnosis of structural issues.
- Contributed to a safer work environment by adhering to strict safety protocols and promoting awareness among colleagues.
- Disassembled and inspected hydraulic systems and replaced worn components.
- Demonstrated expertise in sheet metal fabrication, welding, riveting, corrosion control, painting, sealing, bonding applications for optimal structural integrity results.
- Maintained main and auxiliary hydraulic power systems, actuating subsystems and landing gear on [Type] aircraft.
- Maintained accurate documentation of all maintenance activities, contributing to better record-keeping practices within the department.
- Extracted components from aircraft for bench analysis and testing.
- Ensured timely completion of projects by effectively prioritizing tasks and working closely with other team members.
- Conducted airframe, airfoils and flight controls maintenance and logged actions in aircraft log.
Education
Associate of Science - Medical Laboratory Science
Indian River State College
Ft. Pierce, FL08-2016
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Medical terminology
- EMR / EHR
- Direct patient care
- Clinical documentation
- Compassionate
- CPR
- Electronic medical records
- Electronic health records
- Procedure assistance
- Reliable team player
- Specimens collection and processing
- Medical procedures
- Laboratory specimen collection
- Maintaining confidentiality
- Appointment setting
- Compassionate caregiver
- Medical records management
- First aid
- Medical supply inventory
- Equipment sterilization
- Adaptable
- Inventory and supply management
- Inventory management
- Professional bedside manner
- Problem-solving
- Customer relations
- Multitasking and organization
- Store operations
- Customer service management
- Training and mentoring
- Store opening and closing
- Team leadership
- Friendly and positive
- Outstanding communication skills
- Team leadership and coaching
- Store merchandising
- Cash management
- Retail inventory management
- Employee training
- Inventory control
- Recruitment and hiring
- POS systems
- Store displays
- Staff management
- Policies and procedures
- Sales expertise
- Accurate cash handling
- Strategic thinker
- Team development
- Sales professional
- Customer response
- Accurate money handling
- Bank deposit procedures
- Loss prevention
- Inventory oversight
- Tool control management
- Hand tool proficiency
- HAZMAT handling
- Aviation safety regulations
- Hydraulic system maintenance
- Airframe inspection
- Rivet installation
- Aircraft structural repair
- Maintenance documentation
- Aircraft inspections
- Ground support equipment
- Mechanical systems
- Technical manual interpretation
- Quality assurance procedures
- Sheet metal work
- Fastener identification
- Corrosion control techniques
- Damage assessment
- Equipment maintenance
- Firearm handling
- Sealant application
- Composite material fabrication
- Preventative maintenance
- Hydraulic equipment installation
- Aircraft equipment installation
- Teamwork
- Teamwork and collaboration
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Multitasking Abilities
- Reliability
- Excellent communication
- Organizational skills
- Team collaboration
- Active listening
- Effective communication
- Adaptability and flexibility
- Decision-making
- Detail-oriented
- Relationship building
- Safety procedures
- Grease and lubricant application
- Aircraft mechanics
- Aircraft maintenance
- Team building
- Task prioritization
- Military maintenance requirements
- Self motivation
- Goal setting
- Professionalism
- Blueprint reading
- Interpersonal communication
- Quality control
- Structural repairs
- Hydraulic systems
- Time management abilities
- Adaptability
- Written communication
- Precision measurement
- Professional demeanor
- Problem-solving aptitude
- Parts fabrication
Timeline
Medical Assistant
Indian River Podiatry
09.2025 - 12.2025
Assistant Manager
Cumberland Farms
09.2024 - 09.2025
Store Manager
Sanity Jewlery
08.2018 - 09.2020
Aviation Structural Mechanic
United States Navy, VFA 131
08.2005 - 08.2009
Associate of Science - Medical Laboratory Science
Indian River State College