PATRICIA EJIMBE-JOSEPH
Oakland,CA
Summary
Reliable Information Technology Intern with solid foundation as Information Technology Intern. Gained hands-on experience in troubleshooting, network support, and software installation, contributing to seamless IT operations. Demonstrated strong problem-solving abilities and effective communication skills in collaborative team environments. Ambitious Information Technology Intern currently completing MBA in Information Technology and pursuing real-world experience to develop acquired skills. Offering strong understanding of device configuration, networking protocols and operating system specifications and eager to learn new processes, programs and procedures quickly to maximize contributions to user, team and business success.
Overview
12
12
years of professional experience
Work History
Automobile Sales Rep AND LOGISTICS MANAGER
COSCHARIS MOTORS LIMITED
06.2012 - 11.2021
- Utilized data analysis tools such as CRM systems, effectively tracking sales progress and identifying growth opportunities.
- Streamlined inventory management processes, ensuring optimal vehicle selection for customer needs and preferences.
- Provided ongoing support after purchase completion, addressing any concerns or questions promptly to maintain high levels of customer satisfaction.
- Received recognition as one of the top-performing sales representatives due to consistent achievement of revenue goals.
- Partnered with service department staff to address customer vehicle maintenance needs, ensuring seamless transition from sales to ongoing care.
- Delivered comprehensive training sessions for new hires on best practices in selling techniques and product information.
- Optimized showroom displays to showcase vehicles effectively, leading to higher levels of customer interest and engagement.
- Developed customized vehicle proposals for clients, resulting in increased sales conversions.
- Generated leads through targeted marketing campaigns and effective networking strategies.
- Conducted thorough vehicle workarounds, emphasizing features and benefits tailored to each client''s specific needs.
- Maintained up-to-date knowledge on industry trends, competitors'' offerings, and promotional incentives to maximize sales opportunities.
- Answered telephone and email inquiries from potential customers.
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Responded to customer enquiries via telephone and email.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
- Prepared purchased vehicles and completed final delivery checks.
- Contributed valuable input during weekly sales meetings for continuous process improvement initiatives aimed at enhancing overall performance metrics.
- Exceeded monthly sales targets by utilizing persuasive negotiation tactics and closing deals efficiently.
Telecommunications Operator
MTN (NIGERIA)
04.2010 - 05.2012
- Handled sensitive customer data with discretion, adhering to strict confidentiality protocols at all times.
- Managed high call volume while maintaining professionalism and composure during periods of peak demand.
- Connected callers with appropriate professional, department, or business.
- Implemented process improvements that led to increased workflow efficiency within the telecommunications department.
- Maintained detailed records of interactions with customers for future reference and problem resolution assistance.
- Monitored system performance and implemented necessary updates, ensuring optimal functionality and minimal downtime.
Education
MBA - Management Information Systems
Lincoln University
Oakland, CA05.2025
Skills
- Goal-Oriented
- Client Relationship Building
- Strong negotiation
- Sales Strategies
- Friendly and Enthusiastic
- Follow-up skills
- Multitasking
- Excellent Communication
- Organizational Skills
site seeing, trying out new things and a little bit of adventure
Touring, and Adventure
Timeline
Automobile Sales Rep AND LOGISTICS MANAGER
COSCHARIS MOTORS LIMITED
06.2012 - 11.2021
Telecommunications Operator
MTN (NIGERIA)
04.2010 - 05.2012
MBA - Management Information Systems
Lincoln University
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