Results-driven Senior Account Executive with a proven track record in maximizing productivity and achieving strategic goals. Expertise in client relationship management, strategic sales planning, and team leadership. Adept at negotiation, communication, and time management, excelling in fast-paced environments to drive business growth and operational efficiency.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Senior Account Executive
Mindlance
11.2022 - Current
Responsible for developing business at Charles Schwab, Capital One, Texas Health Resources, and American Airlines (Texas, Colorado, Utah, and Arizona regions)
Increased sales from 200K to 1M+
Called on Executive and C-suite leadership within multiple lines of business
Grow portfolio of accounts and manage KPI’s
Work with procurement for SOW engagements, as well as MSP programs to ensure high caliber delivery
Manage stakeholder relationships with prospective and current accounts
Business development to bring in new accounts to the business
Responsible for monthly and quarterly forecasts for team and accounts in region
Manage P&L of region, minus recruitment
Partner with offshore and onshore delivery teams.
Senior Technical Recruiter
GTN Staffing
Dallas, TX, TX
06.2022 - 11.2022
Handles employee disputes, pay issues, insurance questions, and general HR inquiries for over 200 contractors and employees
Driving continuous process improvements; find and solve the bottlenecks in the recruiting process
Collaborate with leadership and colleagues to ensure hiring objectives and requirements are being met
Partner with Senior Leadership to implement Recruitment Marketing and Employer Branding strategy to attract high quality applicants
Manage full cycle recruiting and exit interviews for contractors
Keep a pipeline of talent to fill positions as the business grows
Sourced via Zip, Monster, CareerBuilder, Dice, LinkedIn Recruiter
Averaged 250% above placement quota on a month-to-month basis
Grow portfolio of accounts and manage KPI’s.
Police Trainee and Police Call Taker
Fort Worth Police Department
01.2022 - 06.2022
Police officer trainee is a full-time, non-sworn, temporary classification intended to prepare individuals to become sworn police officers
This position, under direct or general supervision, performs a variety of non-sworn law enforcement duties and attends a rigorous formalized 39-week education and physical fitness academy in preparation for employment as a police officer
Under general supervision answers incoming emergency and non-emergency calls for police, fire, and EMS
Processes and updates calls for service in the Computer Aided Dispatch (CAD) system
Prioritizes and dispatches calls to emergency responders and accurately manages unit location; and enters, retrieves, and confirms records using the National/Texas Law Enforcement Telecommunications Systems (NLETS/TLETS)
Ability to manage communications between city and outside agencies relating to emergency situations and warrant confirmations
The ability to teletype other agencies requesting criminal information, monitor teletype responses and maintain accurate records of teletypes sent and received
Ability to obtain, enter, modify, and remove information from local, regional, state, and federal computer systems related to suspects, victims, vehicles, warrants and citations and respond to officers and other agencies requesting criminal justice information, criminal history records, warrant confirmations, or other miscellaneous requests quickly and accurately
Ability to accurately process, maintain, and verify time sensitive information such as agency warrants, missing persons, protective orders, stolen vehicles and lost and stolen property.
Director of Business Development
Stone Commerce, LLC. (Div. of Romack Inc.)
01.2019 - 01.2022
Responsible for the commercial strategy of the business, overseeing our Sales, Client Management and Marketing teams to drive business growth whilst maintaining exceptional service for our clients
Under contract with Pimcore Global Services perform as the PGS Director of Global Business Development
Direct marketing activities and generate and qualify leads in the US, EMEA and APAC Markets
Coach sales representatives to build relationships, account planning, negotiating, and closing deals
Directs sales forecasting activities and sets performance goals accordingly
Discover and explore new business opportunities, develop new and manage existing partnerships
Optimize relationships with current clients and explore further opportunity to make the Company gets the best ROI
Develop Commercial Proposals, Statements of Work and negotiate Master Agreement terms and conditions with clients
Coordinate and leverage internal and external resources to support sales and marketing campaigns on Social Media channels
Build strategy and implement tactics to produce revenue, meet and exceed annual sales target
Design and promote marketing campaign to clients, Insure CRM (salesforce) data integrity.
Full life-cycle responsibility for requisitions from kick-off meeting, sourcing, screening, interview coordination, offer, salary, and start date negotiations
Partnering with hiring managers to develop interview and hiring plans including creation of job descriptions and test projects
Identifying and researching potential client companies by cold calling, visits, and email campaign Leveraging existing network of talent and using job sites such as Indeed, SimplyHired, Glassdoor, and LinkedIn, and other various search engines
Developing and maintaining relationships with decision makers such as hiring managers
Developing and maintaining relationships with candidates
Sourcing, interviewing, and matching potential candidates
Passively and actively recruiting for top talent
Facilitating the interview process with clients and candidates
Negotiating fee structure and terms and conditions by presenting a professional proposal
Building and maintaining a pipeline of potential candidates
Demonstrating effective interpersonal, negotiation and public communication skills
Effectively balance multiple priorities simultaneously and meet deadlines.
Practice Director - MDM/PIM
Romack Inc.
02.2018 - 01.2019
Division lead partnering with national and global MDM/PIM consulting, software, and end user firms, providing strategic resident consultants for internal practice areas as well as end client internal needs
Developed partnerships with leading MDM Vendors, Systems Integrators and eCommerce Agencies
Recruit, build, develop and manage diverse teams consisting of solution architects, business analysts, configuration leads, developers in the implementation of enterprise Master Data Management programs
Manage client engagements with large enterprise clients including Aetna, Omega Engineering, PrimeSource, H-E-B Grocers, Early Information Science, and others
Played a key role in the formation and launch of Romack's Stone Commerce, LLC
MDM division.
Sales / Acting Counter Manager - Charlotte Tilbury
Nordstrom
03.2016 - 05.2017
Stack ranked at number (8) out of department of 220 salespeople
I was my brands leader (150% of quota) and was a top ranked Nordstrom cosmetic department sales performer (top 10%) in one of the highest performing Nordstrom stores in the US
2016 Anniversary Sale 'Early Access' number (2) performing sales professional
Continuous evaluation and awareness of counter business/sales status, maintain awareness of existing competitive ranking and daily knowledge of all sales achievements vs
Goal for staff, daily scheduling and reporting to regional AE, Sales Manager and Corporate HQ in London
Achieved 'Pace Setter' award for 2016 and on track to exceed 2017 quota by 50% based on YTD gross sales
Conducting team meetings prior to major events and launches; conduct brief Beauty Advisor touch-base meetings on a regular basis
Following procedures for all systems including AIR, counts, markdowns, retickets, inventory control, and RTV’s.
Sales Associate
L'Oreal
07.2015 - 03.2016
Accelerate sales at Lancôme Counters and Kiosk’s in Nordstrom, Macy's, Bloomingdale's, Saks, Neiman Marcus, and Sephora stores across the Texas, Oklahoma, Louisiana, and Arkansas (TOLA) Region
Continuous evaluation and awareness of counter business/sales status, maintain awareness of existing competitive ranking and daily knowledge of all sales achievements vs
Goal for staff
Maintain frequent communication with Sales and Training Executives and Department Manager
Overall maximization of Lancôme retail sales.
Health Insurance and Intake Specialist/Sales
Alexander Center for Obesity Surgery
05.2014 - 07.2015
Worked with prospective Patients to convince them to make major life changes and commit to life altering bariatric surgery
Pre-surgical and post-surgical Patient liaison and new Patient orientation and intake
Engage in Insurance benefit verification, predetermination, pre-authorization, and pre-certification
Collaborate with the in the Clinics’ billing department to align benefit reimbursement with pre-authorizations
Managed peer to peer reviews and appeals with Insurance Carriers
Work as a vital member of the medical office support staff performing cross functional administrative office duties when needed
Proficient use of McKesson Hospital billing system and fully versed in the use of MS Office and both PC and Macintosh platforms.
Sales Associate
SEPHORA
09.2013 - 05.2014
Contributed to increased store revenue by providing guidance to Customers in selection and purchase of makeup, perfumes, beauty & skincare products
Assisted customers in the best practices in the application of cosmetics, use of skin care products and selection of fragrances
Focused on all aspects of client service in a support capacity, while handling all cash procedures accurately to expedite the client’s transaction in a high-volume retail store.
Education
High School Diploma -
SCI
01.2013
Bachelor of Science - Nursing
University of Texas Arlington
true
Skills
Microsoft Office Suite
LinkedIn (Sales Navigator)
G Suite
Salesforce
CATS (ATS)
Odoo
Hubspot
ZoomInfo
Pimcore CDP
Peoplenet
Paycom
CAD System
Bullhorn CRM
Job Diva
Strategic Planning
Sales strategies implementation
Territory Development
Workload Management
Client Relationship Management
Relationship Building
Multitasking and Organization
Business Plan Execution
Multiple Priorities Management
Key Account Management
Account Management
Appointment Setting
Prospecting and Networking
Project Management
Lead Generation
Product and service expertise
Budget Management
Certification
Telecommunications Operator License, Texas Commission on Law Enforcement (TCOLE), 03/01/22