Summary
Overview
Work History
Education
Skills
Timeline
Generic

Patricia Evans

Star Prairie,WI

Summary

Results-oriented Manager adept at taking on multiple simultaneous responsibilities in dynamic environments. Adaptable and resourceful to apply critical thinking to address obstacles. Driven to analyze and streamline operations, fostering top-quality team performance.

Overview

22
22
years of professional experience

Work History

Front End Manager

Dicks Fresh Market
Somerset, WI
11.2021 - Current
  • Oversaw cashier operations, bookkeeping and security.
  • Multiplied earnings through sales goal achievement, customer service improvements and commitment to team objectives.
  • Maintained strong customer relations and effective customer service standards.
  • Recorded financial transactions and performed account reconciliations.
  • Reviewed financial reports and trend forecasts.
  • Created, prepared and delivered reports to various departments.
  • Motivated employees to perform at peak productivity with morale-boosting programs.
  • Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
  • Managed shelf inventory and customer-focused loss prevention strategies.
  • Prepared reports to assist business leaders with key decision making and strategic operational planning.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
  • Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
  • Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
  • Mentored team members to enhance professional development and accountability in workplace.
  • Submitted reports to senior management to aid in business decision-making and planning.

Store Manager

Skoglund Oil
Somerset, WI
03.2016 - 11.2021
  • Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Performed statistical analyses to gather data for operational and forecast team needs.
  • Minimized on-site cash with frequent deposits and high accuracy in predicting operations.
  • Evaluated suppliers to maintain cost controls and improve operations.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Protected store from loss or theft by setting and enforcing clear security policies.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Rotated stock to achieve optimum appeal and minimize shrinkage.
  • Managed inventory control, cash control and store opening and closing procedures.
  • Delivered positive results by controlling monthly operations budget and limiting financial discrepancies.
  • Completed point of sale opening and closing procedures.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
  • Maintained strong knowledge in handling of perishable products in dairy, meat and produce departments.
  • Rotated merchandise and displays to feature new products and promotions.
  • Coached sales associates on product knowledge by using wide variety of training tools.
  • Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.

Lead Site Manager

Hudson School District
Hudson , WI
06.1999 - 04.2015
  • Promoted physical, academic and social development by implementing diverse classroom and outside activities.
  • Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
  • Implemented curriculum to enhance classes with learning-focused activities.
  • Made nutritious breakfasts, lunches, dinners and snacks for children.
  • Communicated with parents through enrollment, tours, newsletters, conferences and direct personal communication.
  • Developed age-appropriate activities and programs for children 4 to 14 years old.
  • Allowed for ample outdoor recreation time to support physical development.
  • Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Consulted with parents to build and maintain positive support networks and support continuing education strategies.
  • Managed food inventory for up to 100-person center in accordance with nutritional guidelines.
  • Maintained group discipline through positive reinforcement, behavior modeling and collaboration with parents.
  • Worked with children individually and in groups to teach social, communicative and problem-solving skills.
  • Kept areas clean, organized and stocked and sanitized surfaces and toys.
  • Planned and managed learning-focused, imaginative and play-oriented activities for on average, 40 to 80 children daily.
  • Instructed children in crafts and other activities to promote gross and fine motor skills.
  • Prepared group activities to enhance socialization, communication and problem-solving skills for children.
  • Used positive reinforcement techniques to promote patience and other good behaviors in children.
  • Consulted with families to discuss activities and behaviors of each child.
  • Set and enforced rules to maintain children's safety and created welcoming, caring environments for all children.
  • Created safe and engaging learning environment for groups of diverse children with various learning styles.
  • Worked with students to provide both individual and group tutoring on core subjects.
  • Selected appropriate stories based on ages of children and teachable moments, read to groups and promoted discussions based on content.
  • Developed lessons and activities to promote children's physical and emotional development.
  • Handled daily administrative tasks efficiently to minimize time away from children.
  • Cared for children ages 4 to 14 in nurturing and age-appropriate way.

Education

High School Diploma -

Burlington Community High School
Burlington, IA

Skills

  • Merchandising
  • Staff Management
  • Cash Handling
  • Training and mentoring
  • Operations management
  • Budgeting
  • Financial Management

Timeline

Front End Manager

Dicks Fresh Market
11.2021 - Current

Store Manager

Skoglund Oil
03.2016 - 11.2021

Lead Site Manager

Hudson School District
06.1999 - 04.2015

High School Diploma -

Burlington Community High School

Similar Profiles

CREATE PROFILE
Patricia Evans