Summary
Overview
Work History
Timeline
Generic

Patricia Ewing

Hoover,AL

Summary

Proficient in Microsoft Office, Excel, Word, Quickbooks, Swipe Simple and all office equipment. Excellent Customer Service skills, excellent telephone skills, dependable, quick to learn and dedicated to perform each assignment to the best of my ability.

Overview

27
27
years of professional experience

Work History

Front Office Assistant

Bella Blooms And Designs (Part Time)
10.2019 - Current
  • Enhanced customer satisfaction by promptly addressing inquiries and concerns at the front desk.
  • Facilitated seamless communication between departments by routing calls and relaying messages accurately and in a timely manner.
  • Maintained a professional and welcoming environment for clients, contributing to an overall positive experience.
  • Supported staff members with administrative tasks, improving productivity across various departments.
  • Handled financial transactions accurately by processing payments, issuing receipts, and maintaining detailed records of all transactions.
  • Followed detailed directions from management to complete daily paperwork and computer data entry.

Front Desk Receptionist

Pure Style Salon (Part Time)
09.2017 - 03.2020
  • Enhanced customer satisfaction by providing efficient and professional front desk services.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Increased guest retention by maintaining a welcoming and organized reception area.
  • Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
  • Developed strong working relationships with team members, fostering a positive work environment.
  • Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Collected client payments, processed transactions and updated relevant records.

Office Manager

York's Lawn And Landscaping (Part Time)
11.2013 - 07.2019
  • Streamlined office operations by implementing efficient filing systems and organizational strategies.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained computer and physical filing systems.
  • Scheduling, invoicing, accounts receivable and light bookkeeping.
  • Weekly payroll, monthly and yearly tax reports.

Customer Service Representative

Mid-South Nuclear, Inc.
09.2008 - 10.2013
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Responsible for sourcing customer inquires, quoting customer materials, entering customer orders and purchasing materials from various vendors to fill customer orders.
  • Followed through with all vendors to ensure customer due dates were met.

Inside Sales Representative

American Pipe & Supply
01.2002 - 03.2008

Inside Sales Representative

Piping And Equipment Corp.
06.1997 - 12.2001

Timeline

Front Office Assistant

Bella Blooms And Designs (Part Time)
10.2019 - Current

Front Desk Receptionist

Pure Style Salon (Part Time)
09.2017 - 03.2020

Office Manager

York's Lawn And Landscaping (Part Time)
11.2013 - 07.2019

Customer Service Representative

Mid-South Nuclear, Inc.
09.2008 - 10.2013

Inside Sales Representative

American Pipe & Supply
01.2002 - 03.2008

Inside Sales Representative

Piping And Equipment Corp.
06.1997 - 12.2001

Similar Profiles

CREATE PROFILE
Patricia Ewing