Summary
Overview
Work History
Education
Skills
Accomplishments
References
Certification
Languages
Timeline
SalesManager
Patricia Falcon

Patricia Falcon

Bilingual (Spanish-English) Retail, Landscaping, Deliveries, & Much More.
Willows,CA

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level landscaping position. Ready to help team achieve company goals.

Friendly and reliable assistant, offering customer service to my workplace and focusing to keep my work on task. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude. Efficiently maintains transaction records, handles money and updates accounts. Active listener with talent for guiding customers to appropriate my services that I have to offer. Diligent and responsible assistant with excellent working history. Well-organized and dependable with dedication to team success, and business operations and customer loyalty. Focused assistants with strong understanding of businesses operations. Offering extensive experience in high-volume settings. Highly service-minded and professional with customers and employees. Committed and hardworking assignments with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions. Creative problem-solver in customer service. Proven commitment to Determined to lead and promote high levels of customer service and engagement efforts. Responsible in handling money, good listening skills combined with attentive and detail-oriented nature. Punctual and honest assistant’s with solid background in my working environments. Satisfies customers with exceptional service. Stays on top of daily chores while pursuing opportunities to help team improve service to improve business. Dedicated Assistant experienced in high-end business operations. Professional and friendly with remarkable customer service and sales abilities. Bringing experience and product knowledge to exceed revenue goals. Security-conscious and customer-focused with top-notch teamwork and interpersonal communication skills. Kept accurate and secure with smooth payment processing and maximized loss prevention methods. Well-rounded assistant’s with 15 years of experience with customer satisfaction. Expert at receiving orders, arranging and processing transactions. Expert in customer service, financial record keeping and accurate transactions. Results-focused to thrive in fast-paced, deadline-driven environments. Committed to accuracy and efficiency as achieved through hard work and attention to detail. Known for excellence in translation (English language & Spanish language). Accomplished various tasks daily, making phone calls, collecting payments from customers. Cheerful when assisting customers and coworkers. Reliable offering strong multitasking, problem-solving and communication skills, as well as strengths in promoting products and finalizing sales. Successful at giving customers positive experiences with the company I represent.

Persistent leader eager to lead and grow organizations. Skilled in strategic planning, problem-solving, and communication with good understanding of business principles, project management and team leadership. Collaborative with relentless work ethic. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Industrious Landscaping Supervisor skilled in overseeing projects for timely and quality completion. Energetic leader with excellent work ethic and history of dependability shown over [Number] years of industry experience. Accustomed to working with clients to develop price quotes, schedule projects and build quality professional relationships. Hardworking Supervisor offering [Number]-year history of leading landscaping and groundskeeper teams to provide superior results. Skilled in communicating with clients to determine job needs. Versed in landscaping design, equipment safety and task delegation. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

20
20
years of professional experience
1
1
Certification

Work History

CEO

Convenience 2 Deliveries Inc.
  • Deliver for all goods, Courier Services, Cargo

Cashier 2019

Stop And Shop
  • Payment Received by Cash, Checks, Credit Cards, Money Transfer
  • Reconcile records of sales or other financial transactions
  • Supervise others and provide on-the-job training
  • Maintain clean and orderly checkout areas and complete other general cleaning duties
  • Take inventory or examine merchandise to identify items to be reordered or replenished
  • Marketing, Advertising Stores Promotion's

JLB Landscaping 2019- Present

Assistant to the CEO
03.2019 - Current
  • Administration, Bookkeeping, Contributed to smooth business operations by planning and organizing meetings and conferences
  • Managed complex calendar scheduling with focus on proper allocation of executive availability
  • Documented and distributed meeting notes to identify, analyze and improve workflows
  • Orchestrated successful conferences and associated travel for speakers and attendees
  • Streamlined operations and prioritized tasks, allowing senior staff to increase productivity
  • Booked airfare, hotel and ground transportation to coordinate office travel
  • Responded to emails and other correspondence to facilitate communication and enhance business processes
  • Updated spreadsheets and databases to track, analyze and report on performance and sales data
  • Used QuickBooks to produce monthly invoices, reports and other deliverables
  • Organized envelopes, postage and mail correspondence for staff and leadership
  • Updated spreadsheets and created presentations to support executives and boost team productivity
  • Screened calls and emails and responded accordingly to support executive correspondence
  • Used advanced software to prepare documents, reports and presentations
  • Created expense reports, budgets and filing systems for management team
  • Processed travel expenses and reimbursements for executive team and senior management group.
  • Scheduled staff members for landscaping shifts, enabling adequate coverage for projects.
  • Maintained tools and equipment to foster safe and consistent operation.
  • Supervised team member performance to meet client deadlines and requirements.
  • Managed supply inventory and assigned replenishment to team members.
  • Trained over new employees on equipment, closely monitoring use for safety and adherence to company protocols.
  • Assessed soil and landscape conditions, selecting appropriate plants, trees and shrubs for projects.
  • Identified tools, machinery and personnel required for projects and properly managed resources.
  • Educated clients on proper lawn and plant care, giving details on appropriate watering and fertilization.
  • Trained personnel on irrigation, pest control and planting techniques to promote landscaping skills.

Cashier August 2018-2019

Colusa Liquor
  • Receive payment by cash, check, credit cards, or automatic debits
  • Reconcile records of sales or other financial transactions
  • Supervise others and provide on-the-job training
  • Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans
  • Take inventory or examine merchandise to identify items to be reordered or replenished.

QC Inspector August- November 2017

Carrier Family Farms
  • Assure quality of walnuts according to factors such as color, length, width, appearance, feel, smell, and quality to ensure correct processing and usage
  • Discard defective products or foreign matter, and place acceptable products in containers for further processing
  • Insect walnut to assure they met quality standards set by the FDA
  • Place products in containers according to grade and mark grades on containers
  • Record grade or identification numbers on tags or on shipping, receiving, or sales sheets, and enter data.

Cashier 2017

Wal-Mart Pharmacy
  • Receive payment by cash, check, credit cards, voucher, automatic debits
  • Issue receipts, refunds, credits, or change due to customers
  • Assist customers by providing information and resolving their complaints
  • Interpret when needed
  • Scan, file and bag prescriptions
  • Answer phone calls.

Rice Grader/ Inspector March 2014

ADM Rice
  • Inspect, test, or measure products for conformance to specifications
  • Measure dimensions of products to verify conformance to specifications
  • Record inspection or test data such as weights, temperatures, and quantities inspected or graded
  • Mark items with details such as grade or acceptance-rejection status
  • Discard or reject products not meeting specifications
  • Compare colors, shapes, textures, or grades of products with samples to verify conformance to standards.

Cashier/ Waitress October 2013

Luchas Fonda
  • Check with customers to ensure that they are enjoying their meals and take action to correct any problems
  • Take orders for food and beverages
  • Prepare checks that itemize and total meal costs and sales taxes and collect payments from customers
  • Serve food or beverages to customers
  • Present menus to customers and answer questions about menu items, making recommendations upon request
  • Clean tables or counters after customers have finished dining.

Sorter/ Walnuts October - November 2012

Empire Huller & Dryer
  • Grade and sort products according to factors such as color, length, width, appearance, feel, smell, and quality to ensure correct processing and usage
  • Discard defective products or foreign matter, and place acceptable products in containers for further processing
  • Weigh products or estimate their weight, visually or by feel
  • Place products in containers according to grade and mark grades on containers
  • Record grade or identification numbers on tags or on shipping, receiving, or sales sheets.

Dog Walker & Sitting

01.2024
  • Communication: Via Emails, Phone Calls & In Person, Invoice: Via Emails, or In Person, Vet Appointments

Glenn Ride

01.2024
  • 40 hours Training, 20 hours ride along

Beverage House #13-2023 Pesent

01.2023 - 01.2024
  • Customer Service, Cashier, Retail Sales, Inventory, Ordering & Receiving, Courier Services

Circle K 2022-2023

01.2022 - 01.2023
  • Customer Service, Retail Sales, Cash Candling

Cashier

Colusa Casino
01.2004 - 01.2006
  • Customer Service, Hospitality, Food and Beverage, Refund handling, Receipt and refund, Basic math skills, Retail merchandising

Education

High School Diploma -

Colusa High School
Colusa, CA
06.2002

Skills

  • Bilingual, Fluently (Spanish-English) Read & Write
  • Drawer management
  • Purchase assistance
  • Coaching and mentoring
  • Guest inquiries
  • Cash register systems
  • Identification checks
  • Point-of-sale system operation
  • Proficient in [Software]
  • Refunds and exchanges
  • Cash drawer management
  • Product knowledge
  • Cash register operation
  • Staff Training
  • Customer Relations
  • Time management skills
  • Money handling
  • Payment collection
  • Sales expertise
  • Till counting
  • Written and verbal communication
  • Currency counting
  • Point of sale operation
  • Inventory management
  • Order taking
  • Safe verifications
  • Cash Handling
  • Reports and documents
  • Product and service sales
  • Refund handling
  • Receipt and refund issuance
  • Basic math skills
  • Retail merchandising
  • Marketing and Advertising
  • Revenue Growth
  • Operations Management
  • Business Planning
  • Contract Negotiation
  • Strategic Planning
  • Bilingual Fluently (Spanish-English) Read & Write
  • Operational Excellence
  • Customer Guidance

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.

References

Available upon request

Certification

  • Delivery, Convenience 2 Deliveries Inc.

June, 2023

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Dog Walker & Sitting

01.2024

Glenn Ride

01.2024

Beverage House #13-2023 Pesent

01.2023 - 01.2024

Circle K 2022-2023

01.2022 - 01.2023

JLB Landscaping 2019- Present

Assistant to the CEO
03.2019 - Current

Cashier

Colusa Casino
01.2004 - 01.2006

CEO

Convenience 2 Deliveries Inc.

Cashier 2019

Stop And Shop

Cashier August 2018-2019

Colusa Liquor

QC Inspector August- November 2017

Carrier Family Farms

Cashier 2017

Wal-Mart Pharmacy

Rice Grader/ Inspector March 2014

ADM Rice

Cashier/ Waitress October 2013

Luchas Fonda

Sorter/ Walnuts October - November 2012

Empire Huller & Dryer

High School Diploma -

Colusa High School
Patricia FalconBilingual (Spanish-English) Retail, Landscaping, Deliveries, & Much More.