Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Patricia Faz

Cape Coral,Florida

Summary

Orderly and committed Administrative Assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced sales and marketing environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.

Overview

14
14
years of professional experience

Work History

Administrative Assistant II MS

Hyatt Vacation Club
Bonita Springs, FL
07.2021 - Current
  • Training of front desk specialists to check in/check out our guests.
  • Proficient in all Hyatt internal software and proprietary systems
  • Help Access Executives create access package contracts.
  • Train Access Executives to input contracts in RCC.
  • Prepare expense reports on behalf of Director of Sales in accordance with company policies and procedures.
  • Assist with creating tour sheets for Sales Executives with customer contract information and tour history for sales presentation.
  • Keep back office operations running smoothly and efficiently.
  • Run daily reports for marketing/sales department.
  • Greet guest in a professional manner, respond to inquiries and direct them to appropriate personnel.
  • Responded effectively to sensitive inquiries or complaints.
  • Process invoices for payments with proper coding and email to the finance department.
  • Coordinated appointments, meetings and conferences.

Emergency Medical Technician

Hyatt Vacation Club
Houston, TX
10.2009 - 08.2014
  • Operated emergency vehicles with caution to keep patients, public and first responders safe.
  • Interviewed patients to obtain medical history and details on current issues.
  • Monitored patient status during transport ensuring safety at all times.
  • Provided on-scene treatments such as administering oxygen therapy and splinting fractures.
  • Transported patients from accident scenes to hospitals in emergency vehicles.
  • Loaded and transported patients from hospitals to rehab centers or other medical facilities.
  • Reviewed inventory levels prior to shift and restocked ambulance to prepare for service.
  • Operated specialized medical equipment such as ventilators, cardiac monitors and suction devices.
  • Performed standard testing and administered medication to manage care in field and in transit.
  • Trained new hires by offering insight into job duties and assessing shift performance.
  • Calmed patients by carefully explaining each step and remaining composed.
  • Documented calls in reports detailing incident type and course of treatment.
  • Collaborated with team members and other first responders, ensuring consistent communication to maintain order and efficient care delivery.
  • Educated family members on how best to care for their loved one after discharge from hospital.
  • Bandaged wounds and determined necessity for stitches or sutures.
  • Evaluated illnesses or injuries to establish and prioritize medical procedures.
  • Communicated with dispatchers and hospital personnel to arrange logistics for patient transport.
  • Asked patients questions about over-the-counter medications, prescriptions and illicit drug activity to identify side effects or signs of overdose.
  • Performed CPR and used defibrillator on cardiac patients.

Education

Associate of Arts - Emergency Medical Technician

San Jacinto College District
Pasadena, TX
01.2006

Skills

  • Report Writing
  • Memo Preparation
  • Scheduling
  • Reception Oversight

Languages

Spanish
Native/ Bilingual

Timeline

Administrative Assistant II MS

Hyatt Vacation Club
07.2021 - Current

Emergency Medical Technician

Hyatt Vacation Club
10.2009 - 08.2014

Associate of Arts - Emergency Medical Technician

San Jacinto College District

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Patricia Faz