Summary
Overview
Work History
Accomplishments
Languages
Timeline
GeneralManager

Patricia Fernandes

Staff Manager
Suwanee,GA

Summary

Staff Manager with 15+ experience which includes working as a AGM in the NE region. I am a analytical problem-solver with talents for team building, leading and motivating, as well as excellent member service relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying coaching, monitoring and morale-building abilities to enhance employee engagement and boost performance. I have worked for the company for many years and I am very knowledgeable in all aspects of the company standards. I am a hard worker that has shown dedication by working in 8 different locations and accomplish successful results.

Overview

21
21
years of professional experience

Work History

Receiving Manager

Costco Wholesale Corp
Cumming, GA
01.2019 - Current
  • Built continuous improvement in maintaining few receiving errors by working with high-performing employees
  • Have had successfully inventory's with less RTC errors due to keeping open communication concerning following procedures,
  • 100% in compliance Audit
  • Environmental Star status in 2021.

Merchandising Manager

Costco
Cumming, GA
08.2019 - 01.2021
  • Organized meetings for my staff members to discuss upcoming promotions, key strategies and tasks.
  • Even with increases of 30-80% in foods during 2020 I was able to maintain company standards by leading my staff thought the challenges we faced due to the pandemic.
  • I am knowledgeable in merchandising and have had several items that led in sales in the region.
  • YTD DND below the company requirements
  • Developed and mentor employees in my department and by being part of Journeys

Administration Manager

Costco
Cumming, GA
07.2014 - 08.2019

I transferred within the company to the SE as the Administration Manager in Cumming GA. I helped in all aspects of opening this new location.

from budgeting, Purchases, and hiring. I was part of making a successful opening.

Front-End Manager

Costco
Westbury, NY
06.2011 - 07.2014

Due to my exceptional proformance as the FE supervisor in Westbury NY, I was promoted as the FE Manager at this location. I was also rotated to the Administration as a Staff Manager.

Front -End Superivisor

Costco
Westbury, NY
06.2006 - 08.2010

I Had to leaving the company for almost a year to take care of my daughter due to health issue. I then stepped down to a Supervisor and was running the Front-end in the Second top building in sales in the NE

AGM

Costco
Brooklyn, NY
01.2001 - 06.2005
  • Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement. Brooklyn was challenging building with al ot of employee issues. I was able to Mentor employees and lead them towards success.

Accomplishments

*Accomplished below company requirements in both Inventory and DND

*100% Audit compliance in all departments that I managed.

*Environmental Star - 7/21

*Succeeded in Merchandising during pandemic crisis

*Organized and Manged as staff during Hurricane Sandy in NY.

*Presidents Award - For 9/11 , I was the AGM in charge of ensuring our employees were safe in 9/11. I handled and conducted emergency procedures, There after, I organized fright to "ground zero.

Languages

Spanish

Timeline

Merchandising Manager

Costco
08.2019 - 01.2021

Receiving Manager

Costco Wholesale Corp
01.2019 - Current

Administration Manager

Costco
07.2014 - 08.2019

Front-End Manager

Costco
06.2011 - 07.2014

Front -End Superivisor

Costco
06.2006 - 08.2010

AGM

Costco
01.2001 - 06.2005
Patricia FernandesStaff Manager