Patricia Ferrer

Katy,TX

Summary

To secure a position in which utilizes my years of administrative assistant and customer service skills with professional and positive attitude.

years of professional experience

Flooring Services of Texas

06.2009 - 02.2019

Generate and handle new wood requests.
Coordinated email communications about new orders, repair jobs, and inspection schedules.
Handled telephone inquiries, delivering quality service regarding product availability and order status.
Utilized strong listening skills and problem-solving to address customer concerns.
Executed necessary clerical functions accurately.

Alliantgroup

02.2005 - 05.2009

Coordinated both phone and in-person interview sessions for the HR director.
Coordinated completion of onboarding documents for new employees.
Guided new staff members and guests on orientation tours of the office facilities.
Scheduled travel accommodations for both candidates and directors traveling from out of town.
Assumed responsibility for answering calls in receptionist's absence each day.

Robert E. Lee

Dependable self-starter with excellent customer service skills
Effective communication and strong organizational skills developed and applied in a fast pace environment
An employee who can work independently or as a part of a team, with the ability to learn new tasks promptly and manage multiple tasks simultaneously

Proficient with computer literate such as Microsoft Word, Microsoft Excel, Power point and Internet
Fluent in English and Spanish

Flooring Services of Texas

06.2009 - 02.2019

Alliantgroup

02.2005 - 05.2009

Robert E. Lee