Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Patricia Foster

Eldon,MO

Summary

Results-oriented Scheduler highly effective at managing calendars in demanding, fast-paced environment. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

12
12
years of professional experience

Work History

Ultrasound Scheduler

Women's Health Associates
Columbia, MT
08.2014 - Current
  • Maintained accurate records of all tasks completed by the team.
  • Assigned tasks to appropriate personnel based on their skill level and availability.
  • Resolved scheduling disputes between internal stakeholders in an effective manner.
  • Identified areas where processes can be improved upon, resulting in greater efficiency within the team.
  • Ensured compliance with established policies and procedures related to scheduling activities.
  • Communicated schedule changes effectively throughout the organization when necessary.
  • Provided guidance and advice on best practices related to scheduling initiatives.
  • Scheduled and confirmed appointments.
  • Maintained daily calendars, set appointments with clients and planned daily office events.
  • Processed payments and updated accounts to reflect balance changes.
  • Maintained positive working relationship with fellow staff and management.
  • Handled incoming calls and directed callers to appropriate department or employee.
  • Assisted organizational efforts by filing, entering data and answering phones.
  • Maintained front desk to provide positive first impression.
  • Greeted guests and vendors to assist in navigating space.
  • Developed and maintained scheduling procedures to ensure timely completion of projects.
  • Created, updated, and monitored project schedules for multiple departments.

Unit Secretary

Boone Health Hospital
Columbia , MO
04.2012 - Current
  • Arranged hospital admissions for patients as required.
  • Routed laboratory or diagnostic results to appropriate staff.
  • Collaborated with multi-disciplinary staff to improve overall patient care and response times.
  • Answered telephones and directed calls to appropriate medical or adminstrative staff.
  • Adhered to HIPAA requirements to safeguard patient confidentiality.
  • Reviewed patient records to check accuracy of information and implement updates.
  • Assisted medical personnel during emergency situations when necessary.
  • Participated in training sessions organized by the hospital for various departments.
  • Provided guidance to new employees on how to use hospital systems effectively.
  • Responded promptly to inquiries from patients, family members or other departments within the hospital.
  • Ensured all paperwork was completed accurately prior to discharge or transfer of a patient from labor and delivery unit.
  • Monitored patient flow throughout the day in order to ensure efficient utilization of resources.
  • Maintained supply inventory levels in the unit and requested additional supplies as needed.
  • Greeted patients and their families, answered phone calls, scheduled appointments and managed medical records.
  • Coordinated with nurses, physicians and other healthcare staff to ensure smooth operations in the labor and delivery unit.
  • Verified patient records and entered data into the hospital information system.

Education

High School Diploma -

Jefferson City High School
Jefferson City, MO
05-1989

Skills

  • Coordination of Doctor and ultrasound schedules
  • Maintaining schedule and managing discrepancies
  • Maintaining updated insurance and demographics on patients
  • Communication with doctors and patient of scheduling needs
  • Maintain tasks from doctors, nurses and other staff members for appointments and communication needs
  • Organize schedules to sonographer vacations and time off
  • Organize and create schedules for PRN sonographers
  • Contact patients for appt reminders and insurance needs

Accomplishments

Received Bee award at Boone Health for organization, timely admissions, assistance in emergent situations , and recognizing needs of the staff/team.

Timeline

Ultrasound Scheduler

Women's Health Associates
08.2014 - Current

Unit Secretary

Boone Health Hospital
04.2012 - Current

High School Diploma -

Jefferson City High School

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Patricia Foster