Experienced nursing professional with a strong foundation in clinical knowledge, exceptional interpersonal skills, and technical expertise. Proficient in EMR charting, medication administration, and fostering interdisciplinary collaboration to enhance patient care and support. Dedicated leader prioritizing quality and efficiency in all aspects of healthcare delivery.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Home Health Nurse
Aveanna Healthcare
09.2022 - Current
Conduct comprehensive assessments to create personalized care plans, enhancing patient well-being and reducing hospital readmissions.
Educated patients and families on disease management, medication safety, and at-home healthcare strategies to promote selfcare.
Developed strong rapport with patients and families, fostering trust and open communication during challenging times.
Managed care for medically complex pediatric patients, achieving a 90% reduction in emergency care utilization through proactive care strategies.
Health Promotion Educator
Church Based Health Promotion, PRN
02.2020 - Current
Spearheaded the development and implementation of evidence-based Church-Based Health Promotion (CBHP) programs, driving increased engagement among underserved populations.
Led culturally tailored health education sessions to promote healthy behaviors and reduce chronic disease risks within underserved communities.
Collaborated with colleagues to develop and revise curriculum, enhancing learning experience.
Facilitated disease prevention and behavior change education, leading to a 30% improvement in health screenings among participants.
Achieved a 60% increase in health-promoting behaviors and routine medical follow-ups through targeted, evidence-based education initiatives.
Director of Operations
Independent Consultant-Vendor BFF Enterprises
03.2016 - 05.2020
Established long-term ties with US and UK salons, hair loss clinics, medical professionals, and private customers.
Custom ordered full cranial prosthetic hair replacement for women and children suffering from medical alopecia, thyroid disorders, lupus, scalp psoriasis, seborrheic dermatitis, and cancer.
Marketed and sold human hair prosthesis, cranial prothesis, hair pieces and styling supplies to medical offices, hair stylist, and private customers.
Cultivated and strengthened relationships with international wholesale vendors in China, and India for hair products and supplies.
Streamlined operations by identifying inefficiencies and implementing cost-saving measures that improved overall profitability.
Sr. Clinical Systems Informatics Relationship Mgr.
Ascension Information Systems
05.2013 - 01.2017
Spearheaded transition of 11 newly acquired clinics from paper-based to electronic medical records (EMR), optimizing workflows, improving data accuracy, and ensuring seamless system adoption.
Collaborated with cross-functional teams, including IT professionals and over 65 physicians and clinical staff, to drive EMR implementation, enhancing clinical efficiency and adoption rates.
Served as a critical liaison between medical staff and IT, streamlining communication and aligning system solutions with clinical needs.
Conducted Meaningful Use audits, delivering findings to providers and optimizing workflows to meet CMS and regulatory standards.
Delivered training programs to over 200 clinical staff, ensuring compliance, system proficiency, and effective use of new technology.
Provided “boots on the ground” support during EMR go-live events, resolving issues in real-time and maintaining system stability.
Implemented strategic quality improvement plans, resulting in an 80% increase in compliance with quality measures and data accuracy.
Drove change management initiatives, supporting workflow transformation, regulatory adherence, and enhanced patient care outcomes.
Managed customer relations on ongoing basis to maximize customer retention.
Contract-Clinical Device Educator Travel Nurse
Teleflex
07.2011 - 07.2013
Conducted comprehensive nursing training programs on the use of infant band security systems for clinical and non-clinical staff, enhancing operational readiness and compliance.
Conducted mock drills, audits, and compliance checks, identifying areas for improvement and recommending actionable solutions.
Evaluated clinical staff performance, identifying areas of improvement and providing constructive feedback to drive continuous growth.
Provided ongoing support for system troubleshooting, testing, and maintenance to ensure optimal performance.
Supported departmental goals by aligning educational programs with organizational objectives.
Medical Device Nurse Educator-Infant Band Security
RF Technologies
03.2012 - 03.2013
Conducted comprehensive training programs on the use of infant band security systems for clinical and non-clinical staff, enhancing operational readiness and compliance.
Partnered with hospital security teams to implement and maintain security protocols, ensuring seamless system integration and incident response.
Assessed competency levels among nursing staff, identifying areas of improvement for targeted interventions.
Provided ongoing support for system troubleshooting, testing, and maintenance to ensure optimal performance.
Conducted mock drills, audits, and compliance checks, identifying areas for improvement and recommending actionable solutions.
Nurse Educator-Pediatric Intensive Care Unit
Clear Lake Regional Hospital
09.2009 - 12.2010
Promoted professional growth among nursing staff through continuous education opportunities, conferences, and workshops.
Assessed competency levels among nursing staff, identifying areas of improvement for targeted interventions.
Streamlined patient discharge education, reducing parental confusion by 90% through customized communication tools.
Established and implemented pediatric bereavement protocols, improving patient and family support during critical times.
Developed workflow accountability utilizing the process of lean and six sigma six methodology, reducing medication administration errors by 90% through improved process controls.
Led staff education and training initiatives, policy development and updates, and quality improvement efforts to align with regulatory standards.
Conducted compliance audits and readiness assessments to ensure adherence to patient safety and outcomes, infection control, and documentation standards.
Special Care Nursery-PNP
University Texas Medical Branch Hospital
05.2008 - 03.2009
Provided comprehensive newborn care, managing conditions such as sepsis, respiratory distress, prematurity, jaundice, hypoglycemia, transient tachypnea, newborn weight loss, lund fluid retention, feeding difficulties, and birth injuries.
Performed circumcisions, congenital anomalies screenings, genetic follow-ups, and cardiac murmur evaluations.
Attended high-risk deliveries, stabilizing newborns and ensuring optimal outcomes.
Delivered infection control measures and supported family education on newborn care and follow-up.
Trained medical students on newborn assessment, high-risk infant delivery attendance, emergency resuscitation procedures.
Analyzed and interpreted patient histories, symptoms, physical findings, diagnostic, and lab test results to develop appropriate medical diagnoses and treatment plan.
Surgery-Anesthesia PNP Manager
Cook Children's Hospital
01.2004 - 01.2007
Functioned as a manager for over nurse practitioner staff across two surgery centers, pain clinic and the ABR clinic, dedicating 50% of efforts to evaluations, staff meetings, and operational oversight while working clinically 50% of the time to ensure high standards of patient care.
Collaborated with leadership to devise initiatives for improving nurse practitioner satisfaction, retention, and morale.
Evaluated patients to detect contraindications and high-risk factors before anesthesia or scheduled surgery.
Performed detailed pediatric pre-operative assessments both in-clinic and via telephone, streamlining patient triage and care coordination.
Designed and deployed, new hire orientation manual, patient pre-operative education, including a comprehensive pre-operative handbook and an online education platform, reducing surgery cancellations due to non-compliance by 80%.
Collaborated with the EMR team to streamline documentation processes for staff and providers, improving data accuracy and reducing documentation time.
Implemented Six Sigma methodology with a focus on reducing waste, improving efficiency, and enhancing productivity.
Integrated Lean strategies to eliminate non-productive activities, streamline workflow processes, and maximize customer service outcomes.
Introduced patient valet and designated surgical parking services, enhancing patient flow and increasing hospital revenue by 90%.
Nurse Manager, Neonatal Intensive Care
Medical City Of Arlington
01.2003 - 01.2004
Successfully managed the transition of a 6-bed level I nursery to a 33-bed level III NICU with ventilator support.
Trained 25 nurses within 4 months, meeting administration deadlines for Medical City of Arlington's newly established NICU.
Prepared, encouraged, and directed staff to support JACHO survey inspection, which resulted in 0 deficiencies.
Conducted performance review of 50+ nurses within one year, ensuring that they met criteria.
Improved ties with key suppliers and vendors resulted in reduced delivery time by 85%.
Monitored clinical outcomes closely, identifying areas for improvement and implementing corrective actions.
Additional
Nursing Experience
01.1995 - 12.2002
Newborn Nursery PNP-Baylor University Medical Center, Dallas, TX
NICU Advance Life Support RN-Sharp Mary Birch Hospital, San Diego, CA
NICU RN Level III/Postpartum/Labor & Delivery Recovery-Sharp Chula Medical Center, San Diego, CA
Pediatric Ambulatory Triage Nurse/Newborn Nursery Nursery/ NICU-Kaiser Permanente, San Diego, CA
Education
Master of Science - Nursing
University of San Diego
Bachelor of Science - Nursing, Public Health Nursing
University of Phoenix
Associate of Science - Nursing
San Diego City College
Skills
Team Collaboration
Adaptability and Flexibility
Cultural Awareness
Patient education
Case Management
Healthcare Management
Regulatory compliance
Goal setting
Patient assessment
Preoperative preparation
Analytical and Critical Thinking
EMR / EHR Technical Experience
Accomplishments
Led construction and staffing for a new Neonatal Intensive Care Unit (NICU).
Transitioned a 6-bed Level I Nursery to a 33-bed Level III NICU with ventilator support.
Recognized by leadership for maintaining OSHA, JCAHO, and HIPAA compliance.
Prepared staff for a Joint Commission survey, achieving zero deficiencies.
Certification
Licensed-Registered Nurse
Board Certified Pediatric Nurse Practitioner
PALS - Pediatric Advanced Life Support
NALS-Neonatal Advanced Life Support Instructor
Certified CPR , American Heart Association
Certified Advanced Life Support Nurse-12 months of clinical & didactic training with a Neonatologist.
NICU, PICU Mock Code Instructor
Compact Registered Nurse License
Timeline
Home Health Nurse
Aveanna Healthcare
09.2022 - Current
Health Promotion Educator
Church Based Health Promotion, PRN
02.2020 - Current
Director of Operations
Independent Consultant-Vendor BFF Enterprises
03.2016 - 05.2020
Sr. Clinical Systems Informatics Relationship Mgr.
Ascension Information Systems
05.2013 - 01.2017
Medical Device Nurse Educator-Infant Band Security
RF Technologies
03.2012 - 03.2013
Contract-Clinical Device Educator Travel Nurse
Teleflex
07.2011 - 07.2013
Nurse Educator-Pediatric Intensive Care Unit
Clear Lake Regional Hospital
09.2009 - 12.2010
Special Care Nursery-PNP
University Texas Medical Branch Hospital
05.2008 - 03.2009
Surgery-Anesthesia PNP Manager
Cook Children's Hospital
01.2004 - 01.2007
Nurse Manager, Neonatal Intensive Care
Medical City Of Arlington
01.2003 - 01.2004
Additional
Nursing Experience
01.1995 - 12.2002
Bachelor of Science - Nursing, Public Health Nursing