PATRICIA GADEA
St Augustine
Summary
Committed and motivated with exceptional customer service and decision making skills. Strong work ethic, professional demeanor and great initiative. Detail-oriented and Hardworking.
Professional housekeeping leader with strong track record of delivering high-quality results. Skilled in managing teams, ensuring cleanliness standards, and adapting to changing needs. Known for strong communication, reliability, and commitment to excellence. Adept at fostering teamwork, training staff, and maintaining seamless operations.
Overview
26
26
years of professional experience
Work History
Assistant Restaurant Manager
Cravings and More Cafe
02.2023 - 12.2024
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Supervised all areas of restaurant to keep it clean and well-maintained.
- Monitored daily cash transactions, ensuring accuracy in all financial reporting processes.
Project Coordinator
Phoenix Resources Inc
02.2014 - 12.2016
- Kept projects on schedule by managing deadlines and adjusting workflows.
- Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
Staffing Assistant
Allegiance Staffing
04.2013 - 09.2013
- Maintained comprehensive records of candidate interviews, placements, and follow-up activities to ensure accurate documentation.
- Conducted market research to stay abreast of industry trends and best practices, utilizing this knowledge to inform staffing strategies and better serve clients.
Housekeeping Supervisor
Michelin Canteen
07.2011 - 07.2013
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Placed orders for housekeeping supplies and guest toiletries.
- Communicated repair needs to maintenance staff.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
Sales Associate /Customer Service
Kohl's
10.2010 - 07.2011
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Server and Hostess
Ihop
09.2009 - 07.2011
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Housekeeper
Mia Casa Design Group
06.2004 - 11.2008
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
Housekeeping Room Attendant
Super 8 Hotel
08.2003 - 05.2004
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
Call Center Operator and Customer Service
Movilnet Telecommunications
02.1999 - 05.2003
- Assisted customers by answering questions and responding to inquiries.
- Recommended products to customers, thoroughly explaining details.
Education
ServSafe Manager Certification
ServSafe
01-2023
Notary Public
St Augustine, FL01.2016
Real Estate Associate -
Gold Coast School
Lantana, FL01.2015
Bachelor of Arts - Marketing
Isum (University of Marketing)
Caracas Venezuela 06-1999
Associate of Science -
Catholic School Maria Auxiliadora
Caracas Venezuela 07-1994
Skills
- Administrative support
- Recruiting
- Employee relations
- Filing and data archiving
- Regulatory compliance
- Multi-tasking
- Dedicated team player
- Labor relations
- Cleaning and sanitation
- Guest relations
- Cleaning techniques
- Staff scheduling
- Health and safety compliance
- Cleaning practices
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Assistant Restaurant Manager
Cravings and More Cafe
02.2023 - 12.2024
Project Coordinator
Phoenix Resources Inc
02.2014 - 12.2016
Staffing Assistant
Allegiance Staffing
04.2013 - 09.2013
Housekeeping Supervisor
Michelin Canteen
07.2011 - 07.2013
Sales Associate /Customer Service
Kohl's
10.2010 - 07.2011
Server and Hostess
Ihop
09.2009 - 07.2011
Housekeeper
Mia Casa Design Group
06.2004 - 11.2008
Housekeeping Room Attendant
Super 8 Hotel
08.2003 - 05.2004
Call Center Operator and Customer Service
Movilnet Telecommunications
02.1999 - 05.2003
Real Estate Associate -
Gold Coast School
ServSafe Manager Certification
ServSafe
Notary Public
Bachelor of Arts - Marketing
Isum (University of Marketing)
Associate of Science -
Catholic School Maria Auxiliadora
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