Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Patricia Gagnon

Worcester,MA

Summary

Dedicated Pharmacist offering multiple years of experience ensuring accurate review, processing and dispensing of medications in alignment with orders. Skilled in collaborating with team members to expedite urgent requests while maintaining focus on safety, accuracy and confidentiality. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Advanced communicator with all levels of staff, clients, management, and healthcare administrators. Recognized for taking proactive approach to identifying and addressing issues; focusing on optimizing processes and supporting team objectives.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Pharmacist

Walgreens
07.2024 - Current
  • Managed high volume of prescriptions daily while maintaining excellent customer service and attention to detail.
  • Developed strong relationships with healthcare providers to optimize patient care and medication adherence.
  • Educated patients about possible drug interactions and gave special administration instructions.
  • Reduced medication errors within the pharmacy by developing and implementing a continuous quality improvement program.
  • Maintained up-to-date knowledge on emerging pharmaceutical trends by attending conferences and completing continuing education courses.
  • Vaccinated patients to provide immunity against influenza, pneumonia, and other diseases.

Graduate Pharmacist Intern

Walgreens Pharmacy
05.2022 - 07.2024
  • Conducted patient counseling sessions on medication usage, side effects, and potential interactions
  • Assisted pharmacists in filling prescriptions accurately and efficiently, ensuring patients receive proper medications
  • Managed inventory and ordered medications, ensuring adequate stock levels for patient needs
  • Observed and assisted in compounding medications and preparing IV solutions under pharmacist supervision.

Pharmacist Intern

Walgreens Pharmacy
10.2019 - 05.2022
  • Conducted MTM therapy management
  • Provided excellent customer service to patients by answering medication questions and addressing concerns promptly
  • Monitored patient health outcomes and collaborated with healthcare team to optimize medication therapy
  • Perform data entry for patient information and medications and ensure compliance with HIPAA regulations and patient confidentiality laws
  • Manage all aspects of pharmacy operations, monitor stock levels for medications, and communicate with pharmacists to prevent shortages
  • Utilize in-store software to collect patient and drug information necessary to fill required prescriptions.

Pharmacy Technician

Walgreens Pharmacy
09.2018 - 10.2019

Education

Accelerated PharmD -

MCPHS University
05.2022

Bachelor's Degree in Biology -

UMASS Lowell
05.2019

Skills

  • Customer Service and Communication Skills
  • Prescription Verification
  • Drug Inventory Management
  • Medication Dispensing
  • Billing management
  • Immunization Administration
  • Drug Interactions Knowledge
  • Drug utilization review

Certification

  • American Red Cross BLS, 05/2024
  • APhA's The Pharmacist & Patient-Centered Diabetes Care, 06/2021
  • APhA Pharmacy-Based Immunization Delivery, 08/2020
  • APhA Delivering Medication Therapy Management Services, 06/2021

Timeline

Pharmacist

Walgreens
07.2024 - Current

Graduate Pharmacist Intern

Walgreens Pharmacy
05.2022 - 07.2024

Pharmacist Intern

Walgreens Pharmacy
10.2019 - 05.2022

Pharmacy Technician

Walgreens Pharmacy
09.2018 - 10.2019

Accelerated PharmD -

MCPHS University

Bachelor's Degree in Biology -

UMASS Lowell

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Patricia Gagnon