Patricia Gallardo

ADMINISTRATIVE

*checking in patients

*insurance verification,MEDI-CAL,HMO,PPO and many other insurances

*registration for upcoming appointments

*verify demographics,contact information,guarantor information,PCP and emergency contacts and update any necessary documentation

*collect any annual documents needed and scan into the system to update

*collect insurance cards,ID,etc

*make sure authorization are current and scanned in media

*assist with call center and transfer calls to appropriate departments

*keep fax machine and printer stocked and clean

BACK OFFICE/MEDICAL ASSISTANT

*rooming patients and obtain vital signs

*perform EKG's as requested by providers

*collect blood samples and recorded blood glucose levels

*change wound dressing

*obtain patient medical history,current medications,complaints and allergy information

*perform ear lavage's

*assist physician's with gynecological exams

*sterilize instruments

*perform injections

• Assisted in patient intake processes, ensuring accurate data entry and compliance with health regulations.
• Supported healthcare providers by preparing exam rooms and maintaining medical supplies inventory.
• Managed electronic health records, enhancing efficiency in patient information retrieval and documentation accuracy.
• Conducted routine lab tests, contributing to timely diagnosis and treatment plans for patients.