Orchestrated and oversaw all facets of daily business operations, encompassing order fulfillment, customer interaction in-person and online, product development, and financial management, ensuring company's growth and functioning.
Proficient in Microsoft Excel for sorting, organizing, and analyzing sales data to identify trends and make data-driven decisions.
Trained and motivated employees to perform daily business functions.
Evaluated suppliers to maintain cost controls and improve operations.
Established foundational processes for business operations.
Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
Attended trade shows and special events to source products, network with other businesses and attract new customers.
Researched areas of market growth by analyzing Amazon sales data reports.
Executive Assistant
McGraw-Hill Higher Education
03.2005 - 12.2007
Handled confidential and sensitive information with discretion and tact.
Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
Organized and coordinated conferences and monthly meetings.
Processed travel expenses and reimbursements for executive team and senior management group.
Screened calls and emails and responded accordingly to support executive correspondence.
Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
Used Microsoft Office software to prepare documents, reports, and presentations.
Administrative Assistant
New York University
03.2003 - 03.2005
Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
Coordinated and scheduled meetings and conference calls for office staff.
Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Assisted Associate Dean and fellow staff members with special projects on daily basis.