Highly motivated and dedicated individual seeking a position with a strong progressive organization offering the opportunity to increase current skills and grow with the organization and be a loyal asset to the company.
Overview
17
17
years of professional experience
Work History
Administrative Assistant II-Public Health
Tarrant County Public Health
Fort Worth, TX
05.2022 - Current
Answer and direct inbound calls for Tarrant County Public Health Department.
Answer inbound calls for Tarrant County WIC Department.
Make outbound calls for Immunization and WIC clients.
Take messages and refer Adult Health Services clients to testing and treatment sites.
Schedule appointments for Immunization, WIC, Travel Health and Environmental Health clients.
Screen WIC applicants residential and financial eligibility.
Answer policy questions about WIC as well as referring clients to needed services.
Act as liaison for communication between clinics, call center and administrative offices with in Public Health.
Help public with general public health information.
Refer public to Tarrant County assistant programs and outreach programs.
Provide customer service.
Data Entry
General Office Clerk IV-Receptionist
Resource Connection of Tarrant County
Fort Worth, TX
10.2020 - 05.2022
Answers three incoming telephone lines, refers calls to the appropriate program, agency or person, and/or takes message as needed. Customer Service/Data entry.
Greets and directs visitors to the appropriate person or agency/department.
Creates ID Badges and Security Access Cards for employees of Resource Connection agencies as well as for Tarrant County employees who want to use the Campus Wellness Center.
Coordinates and maintains scheduling of Resource Connection campus conference, classroom and meeting room use in Welcome Center & Conference Center. Coordinates set up with Facilities Management for Conference Center.
Provides preparation and follow-up for conferences and meetings, including coffee service as requested.
Makes copies for and collects fees from the general public.
Provides back up support for Office Administrator.
General Office Clerk III- Tarrant County WIC
Tarrant County WIC Program
Fort Worth, TX
11.2007 - 09.2020
Answer phone and direct inquiries regarding WIC and other public services.
Screen WIC applicants residential and financial eligibility.
Assist laboratory testing and evaluations of immunization records.
Schedule appointments for clients.
Input data into computer and generate written records.
Answer policy questions about WIC as well as referring clients to needed services.
Act as liaison for communication between clinics, call center and administrative offices.
Issue food benefits and maintain an issuance audit trail.