Summary
Overview
Work History
Education
Skills
Languages
Certification
References
Timeline
Generic

Patricia Garza Cruz

Anahuac,TX

Summary

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Direct Care Staff

Texas HCS
Beaumont, TX
05.2022 - Current
  • Assisted clients with daily activities, including meal preparation and medication administration.
  • Assisted individuals in development of social skills to become integrated in community.
  • Maintained confidentiality according to agency policies regarding client information.
  • Monitored vital signs including blood pressure, temperature and pulse rate.
  • Responded promptly to emergency situations involving client health or safety.

Direct Care Staff

Serenity Special Services Inc.
Brownsville , TX
04.2017 - 02.2024
  • Provided administrative support to the executive team, including scheduling meetings and managing calendars.
  • Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
  • Greeted visitors in a professional manner, responding to complaints or inquiries and directing them to appropriate personnel.
  • Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
  • Tracked and submitted employee timesheets to prepare for payroll processing.

Direct Care Staff

Krucial Staffing
Carrizo Springs, TX
04.2021 - 12.2021
  • Maintained communication systems, including radios and telephones, for responding to emergencies.
  • Documented patient condition and treatment to facilitate plan of care.
  • Coordinated transportation for medical appointments and other errands.
  • Provided emotional support and encouragement to clients during difficult times.
  • Accompanied or transported clients to appointments, errands and social activities.

Server

Cajun Town
Baytown, TX
10.2015 - 11.2016
  • Greeted guests and provided menus.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies..
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
  • Followed health safety guidelines when preparing and serving food products.

Education

Some College (No Degree) - Medical Assistant

Southern Careers Institute Inc
Brownsville, TX

Skills

  • ADL Support
  • Mobility Assistance
  • Appointment Management
  • Recreational Activities
  • CPR Certified
  • Guest Engagement
  • Supply Restocking
  • Cash Handling
  • Critical Thinking
  • Customer Service
  • Time Management
  • Data Entry
  • Multi-Task Management
  • Escalation Management
  • Adaptive Team Player
  • Problem-Solving Abilities

Languages

Spanish
Professional

Certification

  • CPR Certified

References

References available upon request.

Timeline

Direct Care Staff

Texas HCS
05.2022 - Current

Direct Care Staff

Krucial Staffing
04.2021 - 12.2021

Direct Care Staff

Serenity Special Services Inc.
04.2017 - 02.2024

Server

Cajun Town
10.2015 - 11.2016

Some College (No Degree) - Medical Assistant

Southern Careers Institute Inc

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Patricia Garza Cruz