Summary
Overview
Work History
Education
Skills
Timeline
Generic

Patricia Susan Gaylord

Huntsville,TX

Summary

Accomplished Registered Nurse with experience in trauma ER, ICU, Case Management, Triage, Home Health, IV Infusion and Hospice. Developed excellent verbal and written communication skills. Dedicated to providing quality care of diverse patients. Work effectively autonomously and in team settings. Understand the importance of efficiently communicating with all levels of healthcare providers, physicians and administrators and team members in addressing patient needs.

Well-qualified RN with compact Texas credentials. Committed to delivering compassionate care with respect to individual patient needs. Enthusiastic in educating patients and caregivers in disease process, symptom management, medications, treatments, care plan objectives with goals and expected outcomes. Open and clear communicator with analytical problem-solving abilities and advanced clinical expertise. Motivated in continually learning new skills to further my knowledge. Proficient in EMR documentation.

Overview

41
41
years of professional experience

Work History

On Call RN and Triage Case Manager

Heart To Heart Hospice
04.2024 - 03.2025
  • Contributed to quality improvement initiatives by identifying areas of opportunity for process enhancement.
  • Improved patient outcomes by providing timely and accurate assessments, interventions, and evaluations.
  • Performed triage on patients, caregivers phoning and determined severity of injuries and illnesses, responding promptly to in home visit.
  • Managed patient caseloads effectively, ensuring timely interventions and thorough follow-ups to mitigate potential complications.
  • Collaborated closely with physicians to develop individualized treatment plans, supporting optimal patient outcomes.

On Call RN Case Manager and Triage

Compassus Hospice
04.2021 - 04.2024
  • Facilitated care coordination by maintaining thorough documentation and timely communication with all members of the healthcare team.
  • Promoted a positive work environment by consistently demonstrating professionalism, teamwork, and mutual respect towards all colleagues.
  • Collaborated with physicians to implement evidence-based practices for optimal patient care.
  • Decreased emergency department wait times by efficiently prioritizing tasks according to urgency while maintaining high-quality patient care standards.
  • Expedited response to critical situations by accurately triaging patients based on acuity levels and needs.
  • Enhanced patient satisfaction through compassionate care and effective communication with patients, families, and healthcare team members.
  • Provided ernest compassion and comfort to caregivers and family when attending the pronouncing of the death of a patient


RN Case Manager

Home Health Of Huntsville/Thee Hospice
06.2017 - 04.2021
  • Authored initial assessments of patients and family to develop plans for individual home care needs.
  • Created individualized care plans based on nursing diagnosis and incorporated appropriate nursing methods to achieve positive outcomes.
  • Liaised with physicians regarding patient needs, performance and changes.
  • Consulted with clinicians to devise and manage effective ongoing care plans for at-risk patients.
  • Conducted regular re-evaluations to address changes in needs and conditions, introducing revisions to care plans as needed.
  • Participated in patient and family planning process, as well as provided instructions and addressed question and concerns.
  • Delivered medications via oral, IV and intramuscular injections, monitoring responses to address new concerns.
  • Actively engaged in on-call rotations to deliver continuous quality care to patients.

RN Case Manager

Embracing Hospice
02.2012 - 06.2017
  • Authored initial assessments of patients and family to develop plans for individual home care needs.
  • Consulted with clinicians to devise and manage effective ongoing care plans for at-risk patients.
  • Conducted regular re-evaluations to address changes in needs and conditions, introducing revisions to care plans as needed.
  • Educated patients and loved ones about different treatment options and outside care approaches, reducing burden on hospital resources.
  • Participated in patient and family planning process, as well as provided instructions and addressed question and concerns.
  • Participated in on-call rotations to deliver after-hours care.
  • Effectively communicated with physicians regarding patient needs, performance, medications and changes.

RN Case Manager

Kansas Veteran's Home
06.2007 - 08.2009
  • Consulted with clinicians to devise and manage effective ongoing care plans for at-risk patients.
  • Conducted regular re-evaluations to address changes in needs and conditions, introducing revisions to care plans as needed.
  • Effectively communicated with physicians regarding patient needs, performance, medications and changes.
  • Coordinated with interdisciplinary professionals to develop plans of care, administer tests and monitor patient status.
  • Trained new nurses in proper techniques, care standards, operational procedures and safety protocols to optimize performance and safety.
  • Administered medications and treatments as prescribed by physicians.

RN Staff Nurse

Rural And Urban Facilities In South Central Kansas
04.2005 - 06.2007
  • Managed elements of patient care, from admission to discharge or transfer to other units, using nursing expertise to conduct assessments, administer medications, initiate nursing and emergency interventions, contribute to care plan development and educate patients.
  • Directed patient care by initiating and following through with plan of care, continuing care and discharge instructions.
  • Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process and management and lifestyle options.
  • Performed various nursing interventions such as wound dressing, vital sign monitoring and specimen collection.
  • Collected blood, tissue and other laboratory specimens and prepared for lab testing.
  • Implemented interventions, including medication and IV administration, catheter insertion and airway management.
  • Taught patients how to improve lifestyle choices, dramatically reducing chance of symptom reoccurrence.
  • Conferred with physicians to discuss diagnoses and devise well-coordinated treatment approaches.
  • Trained new nurses in proper techniques, care standards, operational procedures and safety protocols to optimize performance and safety.
  • Delivered medications via oral, IV and intramuscular injections, monitoring responses to address new concerns.
  • Effectively prioritized assignments, executing care based on each patient's relative condition and delegating tasks to available personnel deliver safe and efficient care.

RN Staff Nurse/RN Case Manager

University Of Texas Medical Branch
05.1999 - 04.2005
  • Assessed and examined patients and documented history of current and previous conditions, diseases and injuries along with medications currently being taken.
  • Followed all instructions for medication administration and treatment plans as prescribed by physicians.
  • Coordinated with interdisciplinary professionals to develop plans of care, administer tests and monitor patient status.
  • Performed evaluations on consistent basis to address changes in patient needs, conditions and medications, altering care plans when required.
  • Effectively communicated with physicians regarding patient needs, performance, medications and changes.
  • Delivered medications via oral, IV and intramuscular injections, monitoring responses to address new concerns.
  • Trained new nurses in proper techniques, care standards, operational procedures and safety protocols to optimize performance and safety.
  • Educated patients and loved ones about different treatment options and outside care approaches, reducing burden on hospital resources.
  • Identified care needs of individual patients and coordinated responses based on physician advice, insurance limitations and procedural costs.
  • Reduced care costs without sacrificing quality through effective service coordination and multidisciplinary collaboration.
  • Monitored patients' respiratory status and ventilator operation and made adjustments to promote stabilization.
  • Followed all HCA ethical values and principles and adhered to HIPAA medical record regulations to promote patients' privacy.
  • Delivered age-appropriate medical care for adult, adolescent and geriatric ICU patients.
  • Oversaw various aspects of telemetry by administering PA catheters and arterials, vasoactive drugs, titration, thrombolytic therapy, dysrhythmia interpretation and chest tubes.
  • Provided targeted care and treatment to Critical Cardiac, Pulmonary, Neuro, Surgical and Burn ICU, Telemetry and Transplant patients.

RN, Emergency Department

Baptist Memorial, Truman Medical Ctr
06.1984 - 03.1999
  • Managed care from admission to discharge, including patient assessments, care planning, health educations and discharging support to provide comprehensive care to over 30 patients daily.
  • Delivered outstanding care to patients with various diagnoses and managed care from treatment initiation through to completion.
  • Monitored patient condition, including interpreting and tracking EKG readings, identifying irregular telemetry readings and updating team members on changes in stability or acuity.
  • Delivered medications via oral, IV and intramuscular injections, monitoring responses to address new concerns.
  • Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
  • Gathered lab specimens, ordered testing and interpreted results to diagnose patients.
  • Supervised professional and paraprofessional nursing staff and delegated tasks to maintain continuum of care.
  • Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
  • Assessed vital signs, collected detailed patient history and noted other signs of patient health to make rapid, informed decisions regarding next steps in patient care.
  • Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
  • Built rapport with patients and families to increase comfort level and enhance quality of medical history and relevant personal information.
  • Secured controlled narcotics and distributed medication on schedule to meet patient needs and minimize misuse opportunities.
  • Followed facility policies, OSHA safety rules and HIPAA regulations to maintain legal compliance.
  • Implemented interventions, including medication and IV administration, catheter insertion and airway management.

Education

Nursing

St. Luke's School Of Nursing
Kansas City, MO
05.1984

Skills

  • Case Management
  • Hospice Care
  • HIPAA Compliance
  • Venipuncture
  • Pain Management
  • Home Health Care
  • Patient Information Collection
  • Acute Care
  • Patient Evaluation
  • Infection Control
  • Disease Management
  • Health Education
  • Emotional Support
  • Palliative Care
  • Medication Management

Timeline

On Call RN and Triage Case Manager

Heart To Heart Hospice
04.2024 - 03.2025

On Call RN Case Manager and Triage

Compassus Hospice
04.2021 - 04.2024

RN Case Manager

Home Health Of Huntsville/Thee Hospice
06.2017 - 04.2021

RN Case Manager

Embracing Hospice
02.2012 - 06.2017

RN Case Manager

Kansas Veteran's Home
06.2007 - 08.2009

RN Staff Nurse

Rural And Urban Facilities In South Central Kansas
04.2005 - 06.2007

RN Staff Nurse/RN Case Manager

University Of Texas Medical Branch
05.1999 - 04.2005

RN, Emergency Department

Baptist Memorial, Truman Medical Ctr
06.1984 - 03.1999

Nursing

St. Luke's School Of Nursing

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